5 /5 Jennifer Lee: Patty was the best person to work with! She was super helpful and genuinely cared. She kept me posted with updates and ultimately my car was not repaired, it was totaled out. I am writing this review because I had mentioned to Patty that the assignment name was "In the Estate of" because my mother passed away, she actually expressed her sorrow for my loss, that meant a lot during this difficult time. Its nice that there are still decent humans out there. Thanks Patty!