4 /5 Vivi B: I would like to take a moment to express my heartfelt gratitude for the exceptional medical attention and outstanding customer care my family and I experienced during my mother’s 9-day stay at Dignity Health - St. John’s Hospital.
From the moment we arrived, it was clear that my mother was in great hands. The staff went above and beyond to ensure she received the best possible care. My auntie (who was our rock throughout) and I had a couple concerns but they were addressed right away.
Every member of the team was not only professional but also genuinely compassionate, making a challenging time much easier for our family.
I want to especially highlight the incredible bedside manners of Nurses Viri, Angie, Britany, Nicole, Juliette and a physical therapist gentleman. Each of them brought a level of warmth and kindness that made my mother feel comfortable and cared for. Their attentiveness and ability to communicate effectively made a significant difference in her recovery process.
Additionally, we were fortunate to have an excellent antibiotic specialist who was thorough in his assessments and provided us with clear explanations of the treatment plan. This level of expertise and attention to detail truly stood out
Overall, our experience at Dignity Health - St. John’s Hospital was nothing short of remarkable.
We are immensely thankful for the dedicated team that helped my mother during her stay. Their commitment to patient care is commendable, and we would highly recommend this hospital to anyone in need of medical attention. Thank you for everything!
