5 /5 Mary Ella Williams: I’m puzzled by reading some of the negative reviews here. I’ve been coming to Jennifer’s Nail Salon for 12 years (at 3 different locations). While my mom was on this Earth and confined to a wheelchair, they treated her with loving kindness, respect, and superior service. My husband comes occasionally and has”bad toe health.” He has always been treated with respect and great service … they always attempt to make him feel less embarrassed about his toes than when he arrives, and he is always thankful for their care. As for me, I’ve always received great service. English is their 2nd language, so their onsite visual aids come in handy. I’ve never had a fungus infection on my fingernails, and they’ve repaired some pretty badly injured toenails by adding acrylic for several many weeks as a “bandaid.” On several occasions I’ve let “newbies” work on my nails. Always, always I’ve left satisfied because more experienced workers step in to oversee to my satisfaction. On 2 occasions I had nail issues and returned for touch up repairs … again I was satisfied when I left, and they DID NOT charge me to perform the repair. (All service organizations make a mistake every now and again.) Never has cleanliness been an issue!!! Sometimes they are very busy but I can return later or wait … my choice. As for appointments, they fall behind on occasion just like other service organizations do. They get all 5 stars from me. (Today I created the simple graphic for my toes, and they came thru with what I had imagined. The white line is straight… the seeming curve is my poor photography.)
