5 /5 Victoria Banks-Lai: Ive been here several times, and have always found them to be pleasant and helpful. Today I had a different technician, Cindy, and she was truly lovely. I went from gel to dip; I have thin, difficult nails to work with, but Cindy was gentle and careful, so I had no issues. She asked questions about my preferences every step of the way. I walked out with simple, but beautiful nails.