5 /5 Kawana Anderson: Well The ED nurse on the morning shift that was assigned to my father William Anderson at bed 9 on 1/13/25 was efficient and kept us updated on his care/medication. Once my father was admitted and transferred to MST department a gentleman by the name of Abbie meet us while in route to his room and ran ahead of us to get my father charts ready. While my father was being put in his bed a lady by the name of Lena greeted us with the most welcoming smile and conversation. Unfortunately Lena was not my fathers nurse but she was the nurse of my fathers roommate. Lena is amazing, knowledgeable, and efficient. Lena did assist with my father even though she was not his nurse. Lena is so good at what she does that she took care of both all most simultaneously. Her demeanor is so warm and inviting. Abbie went above and beyond to assist as well especially with getting both my phone and my fathers phone charged.So appreciate the two.
Once the morning shift came on we meet with Courtney and Dorothy. Omg!! The treatment continued. Courtney jumped right in and listened to my father and myself, communicated well our needs, concerns to doctor Shikh. I mean such an amazing team. Dorothy came right in and immediately noticed that I stayed over night with my father and slept in a very uncomfortable chair and assured me that she would find something more comfortable for me. Dorothy expressed to us that she loves what she does, loves helping people, and if we as people dont help one another than who will. She is absolutely correct. To sum it all up Dorothy brought me a comfortable reclining chair plus clean blankets. Now Internal Medicine Doctor Shaikh listened closely to my fathers needs and concerns. He informed Cardiologist Chow of a plan plus concerns who also came in and executed the same thing attentive, knowledgeable, and caring. What an amazing team. Wish nothing but the best for them all and a Happy New Year to them and their families. Stay blessed and safe always.
