5 /5 BH: I came in with intermittent severe pain in my flank. Arrived at 7 PM; there were three other people in the waiting room. I was called in for initial check pretty quickly, they took my vitals, and shortly thereafter was called into the back, given a bed, hooked up to vitals. They took my blood, I had a CT, they gave me warm blankets. They didnt really diagnose me, but they tried, and did find a UTI. What I came here to say is that everyone was warm and efficient, including the MD and every nurse or technician. While I was there, 5 people arrived in ambulances with complicated situations (you couldnt help but overhear what the patients had going on) and were treated with compassion and thoroughness, even when the patients or their families were complaining (loudly). There were many young kids with fever being treated, as well as a bunch of minor injuries that could have gone to urgent care. What these people in the ER put up with and get done every day is nothing short of heroic. It really opened my eyes; Ill think before complaining about any wait in an emergency room again. Its not that they dont care---they are BUSY!!
