5 /5 Naama Z: Went in for an oil change last month, service was quick, in and out in 10 min or so. The next day I checked my oil level and noticed that I was overfilled by a lot. I called up the office and needless to say I was upset and asked to speak with management. Ricky was present, listened to what I had to say and immediately offered to come out to where I was and help resolve the issue. Sure enough within 20 min he showed up, and started working on draining any excess oil from my car. When he was finished and as we were making sure everything looked accurate on the dipstick, I had started to doubt myself. There were 2.5 quarts of oil that he drained, which is a lot, and didn’t seem to make any sense as the car would have showed signs of this much overfill on the way home. At this point I recalled having replaced the dipstick in the recent past. I told him this, and he was nice enough to suggest that I come in, free of charge to redo the service just to be sure that it is done correctly and the exact amount is filled. The next day I came in, had everything drained and filled again, we all checked the dipstick together and turns out that it was incompatible and showing a wrong reading! Moral of the story kids is probably best to not buy car parts on Amazon unfortunately. And 100% best to go get serviced at this location of Oil Changers !! Great service and awesome and kind management and staff.
Thank you guys so much I will be back for sure.
