One Medical: Oakland - Uptown Station - Oakland (CA)

5 /5 Kerry Corcoran: I feel incredibly fortunate to have Catherine Silva NP at One Medical as my primary care provider. She greets me with a smile and seems genuinely interested in seeing and listening to me. I feel like I can ask her anything and she will always respond thoughtfully with kindness and respect. She explains the why behind any recommendations she gives for testing etc and never seems rushed or distracted. In a world where I hear so many people complaining that their primary providers do not listen to them, Catherine is a rare gem! I hope I get to take her with me as my provider into old age.

5 /5 Hadar Jacobson: I recently saw Lindsay Rodgers at the Oakland office of One Medical, where I had a superior experience from start to finish. I had initially scheduled at a different office of One Medical (the one I usually go to), but realized as I was leaving the house that I had inadvertently scheduled the wrong date in the system. (This error was because the browser interface does not clearly indicate when appointment times listed are for the FOLLOWING day. For example, when checking in the morning, I see a doctors availability including afternoon times. Those times are actually for TOMORROW, but this is not clearly indicated in the interface. It would be helpful to fix this.) When I realized the error, it only took two or three minutes for One Medical customer service to find me an immediate availability in Oakland. That was a seamless service experience, and a relief. The Oakland facility is spacious, clean and well appointed. The intake staff were courteous and professional. Lindsay Rodgers was everything a practitioner should be. She has a friendly and supportive bedside manner and was extremely thorough in listening to and understanding my symptoms, examining me, and ordering the proper tests and medications. I am grateful to One Medical for this very positive experience.

5 /5 Jim Norrena: Admittedly, I was a tad skeptical of One Medical (probably because if its affiliation with Amazon), but in my short experience visiting the office and communicating with the staff, its been a real departure from the overall care I used to receive elsewhere (Kaiser). My visits have been personal and thorough, and so far everything has been remarkably convenient, especially using the One Medical patient portal, which can be overwhelming, but not here; its a super efficient system that makes communicating and scheduling easy to do. If youre skeptical, like I was, Id say give One Medical a try; I have zero regrets becoming a member.

5 /5 Jean Farooki: Very clean , professional, and secure office on Broadway. Easy to make online appointments and be seen by a provider within 2 days. Very short if any wait time for your appointment. My provider cares and listens to me and is very knowledgeable. There is an on site lab so that is very convenient.

5 /5 M Val: Dr. Geetha is an excellent clinician. She is professional, cites current evidence for her rationale for treatment and has a humanistic and caring approach in her bedside manner. I was initially hesitant to continue receiving care at One Medical when One Medical joined with Amazon but decided to stay because I’d be hard pressed to find care comparable to what I’ve received from Dr. Geetha. I’m saddened by her impending departure and hope that I’m able to partner with a clinician who is as strong of a patient advocate with the same holistic approach to medicine displayed by Dr. Geetha.