5 /5 Dena Shulruff: I had color consults with a few hairstylists before deciding Heather was my best choice. Not only did she respond to my inquiry, which let me say most people I reached out to did not respond to me. So firstly, she responded and offered a consultation in person with a patch test for a new color line she has that is doing well for people like me, with scalp sensitivity. I stopped coloring my hair two years ago due to developing welts on my scalp. The other consults didn’t think they could do what I asked, which was foiling the color to keep it from over saturating my scalp. I thought hmmm that seems simple enough so maybe they just don’t get it or don’t have enough experience. Well Heather immediately understood and also spent a good 30 minutes with me in conversation with hair color samples, photos, a mirror, and eventually a patch test on multiple spots on my scalp in places you’d never notice. It didn’t burn at all so we moved forward. I liked that she gave me her opinion on what would look good and what would wash me out. I have had too many hairstylists go super warm on me and my skin tone is quite cool & neutral, and never felt like it looked right. We also agreed that ashy was a bad idea too. I wanted grey blending with some dimension, I didn’t care that I had grey but that too much of it wasn’t flattering, so we decided on incorporating my natural color rather than color all of it- also because it would grow out nicely and I’m pretty low maintenance with hair care. She did a beautiful job creating a subtle soft change that made a huge impact on the overall look, giving me back hair color that enhance my eyes and skin tone, that still looks like me- just better. Thank you Heather!