San Mateo Medical Center Emergency Room - San Mateo (CA)

5 /5 Vladimir Mironov: Since my last visit, things have improved significantly. The staff has become much more understanding, and the appointment times have been shortened. I am simply amazed by these changes! It has obviously gotten much better.

5 /5 April Martin: I came in by myself at around 3:30am for care and found the parking lot well-lit with security present which made me feel safe. The receptionist was friendly. Both the nurse and the doctor who tended to me were very kind, friendly, and compassionate. The environment was calm, well kept, clean and quiet. I appreciated the dimmed lights in my room. Overall a really great ER experience thanks to the kind staff and overall calm space. I felt that I was in good hands.

5 /5 Ling Z: I am very thankful to the entire emergency room team for their exceptional care when I brought my dad in for a fracture. From the moment we arrived, everyone—the ER doctor, X-ray technician, nurses, and CT scan doctor—was incredibly helpful and treated us with kindness and professionalism. A special thank you to Trauma Room Nurse Tenzin, who went above and beyond to support us. She truly understood our anxiety, kept us well-informed, explained the results clearly, and helped us feel much more at ease during a stressful time. Her compassion and dedication made all the difference. I also appreciate the CT scan doctor, who was very kind and took great care of my dad. The whole team made a difficult situation much more manageable, and we are so grateful for their excellent care. Thank you!

5 /5 April Martin: I came in by myself at around 3:30am for care and found the parking lot well-lit with security present which made me feel safe. The receptionist was friendly. Both the nurse and the doctor who tended to me were very kind, friendly, and compassionate. The environment was calm, well kept, clean and quiet. I appreciated the dimmed lights in my room. Overall a really great ER experience thanks to the kind staff and overall calm space. I felt that I was in good hands.

5 /5 Ling Z: I am very thankful to the entire emergency room team for their exceptional care when I brought my dad in for a fracture. From the moment we arrived, everyone—the ER doctor, X-ray technician, nurses, and CT scan doctor—was incredibly helpful and treated us with kindness and professionalism. A special thank you to Trauma Room Nurse Tenzin, who went above and beyond to support us. She truly understood our anxiety, kept us well-informed, explained the results clearly, and helped us feel much more at ease during a stressful time. Her compassion and dedication made all the difference. I also appreciate the CT scan doctor, who was very kind and took great care of my dad. The whole team made a difficult situation much more manageable, and we are so grateful for their excellent care. Thank you!