5 /5 Carla Rosa: I work in an ER so i avoid hospitals cause i see how staff treats people and that makes me not want to go! But today i went to southwest for the first time and had a great experience from beginning to end! Its literally been 10 years since i had been in an ER! The nurses were so helpful and patience and especially nice! Made me feel comfortable! All hospitals are currently so busy but they treated me with priority either way got me in and out of there! Saw the PA Tom also great! I wish i had gotten the nurses names they were both so sweet and helpful!