Joy Honey Bunny This clinic has been a blessing to this small community. The nurses and medical assistants who work here are always kind, knowledgeable, and helpful in treating their patients. The receptionists don’t always seem to know normal office procedure, but I have not had any major problems with them. I recommend others to make an appointment with this clinic if they need medical care.
5 /5
Kathryn Hutcheson The providers and nursing staff are very professional and helpful. The receptionist Shameka however is incredibly rude and lazy. I have called in two different occasions months apart and I had the same experience both times. When I asked for an appointment the second occasion she had me on hold for many minutes before I hung up. I guess scheduling and appointment instead of being a walk-in is too hard. She is the only receptionist I have any issue with and I am surprised she still has a job.
1 /5
Misha Wiseman My experience here with Crystal was beyond disappointing; it was a complete disregard for my time and a stunning display of unprofessionalism. It started with an initial consultation, a blood work order, and a follow-up appointment scheduled two weeks later. I was promised referrals within that two-week window, but what I got instead was radio silence. No calls, no referrals, no follow-up about the blood work—nothing. I had to take the initiative and reschedule myself. For this rescheduled appointment, I diligently went to complete my blood work exactly as instructed. Imagine my frustration when, upon arrival the next day, I was casually told the provider had "no basis" to see me. No explanation, no apology, just a dismissive "no basis." A simple phone call could have prevented this entire debacle. The fact that Crystal the Physician couldnt even extend that basic courtesy speaks volumes. This isnt just inconvenient; its a complete lack of respect, but moreover I am patient, this is not the care in which I thought I’d be receiving.
1 /5
Jordan Zarzycki Came in to see nurse practitioner Mrs. Erika Paskey, just wanted to say she was nothing short of amazing! I came in with a very serious health concern that had been stressing me and scaring me for months. She immediately had answers for me and reassured me releasing me from months of stress and fear. She loves her job and I will be coming to Baker Health Permanently now as my Primary Care Provider and will request Mrs. Paskey everytime. Ms. Hannah the receptionist for the hospital and Ms. CeKena the receptionist for the clinic was also exceptional! Thank you guys for being so polite always, I really appreciate it and will never go anywhere else. Amazing staff all around, Im VERY impressed.
5 /5
Natalie Taylor This is my go to urgent care facility & they have never let me down! Always in and out without any issues. They have great hours and treat all issues unless it is something you should obviously see the ER for.
5 /5