The Best 17 highly rated medical facilities near Crestview, FL

Stori Henderson I recently visited North Okaloosa Medical Center and had a mostly positive experience, despite a few minor issues. From the moment I arrived, I was greeted with kindness and professionalism by most of the staff. The physician, nurses, ER Tech, and radiology team were all wonderful. They were attentive, compassionate, and made sure I was informed every step of the way. My diagnosis wasn’t the best, but the care I received made a difficult situation much more bearable. One area that could use improvement was the nurse in triage, who seemed a bit irritated. Her demeanor wasn’t as welcoming as the rest of the staff, which was a bit off-putting, especially at the beginning of the visit. However, this was a small hiccup in an otherwise positive experience. I was also disappointed that the vending machines weren’t functioning properly, but ER Tech Joseph went above and beyond by bringing my spouse and daughter cold bottles of water, which was a kind and thoughtful gesture. A special thank you to Katie, Bill, Callie and Maria for the compassionate care you provided. Your kindness didn’t go unnoticed, and you truly made me feel like I was in good hands. Thank you for caring with your hearts – it made all the difference in my visit.

Steven Johnston I recently had an exceptional experience at North Okaloosa Medical Center, and I felt compelled to share just how professional, comforting, and helpful the staff were. From the moment I walked through the doors, I was greeted with warmth and kindness. The reception staff were efficient and welcoming, which immediately put me at ease. Throughout my visit, every staff member I interacted with demonstrated a high level of professionalism and care. The nurses were not only skilled and knowledgeable, but also showed genuine compassion and concern for my well-being. They took the time to explain procedures and answer all of my questions, ensuring I felt comfortable and informed every step of the way. The doctors at North Okaloosa Medical Center were equally impressive. Their expertise was evident, and their reassuring demeanor made a potentially stressful situation much more manageable. They provided clear and thorough explanations of my treatment options, allowing me to make well-informed decisions about my care. Overall, my experience at North Okaloosa Medical Center was outstanding. The entire team—from reception to nursing staff and doctors—worked together seamlessly to provide top-notch medical care. I highly recommend North Okaloosa Medical Center to anyone in need of medical services. Their professionalism, comfort, and helpfulness truly set them apart.

Keniyah Cobb Never receive a request for a survey so I came here to write my review. Let me just start with how Id been here a couple times before labor due to early contractions. Even then I was treated so well, the nurses are all so sweet and caring you cant help but feel so comfortable and secure. And when it was time for labor these same nurses and my OB Dr. Hamby worked with tremendously wonderful effort. They were all so patient and even saved me from possibly having to get a c-section. Their diligence and attentiveness made my labor and recovery absolutely heavenly, tending to me and my newborn son as if we were royalty. I felt so comfortable enough to even let them watch my son while me and my husband got much needed sleep, and that says a lot because I am very over-protective. My nurses that I adore and would request if I have another baby are Nurse. Jenny, Nurse. Sarah, and Nurse. Ally. And again a shout out to my delivery doctor, OBGYN Dr. Hamby. They all made my experience outstandingly great, so great that my one-and-done turned into a one-and-some. To clarify that labor and recovery in the hospital wasnt perfect as I had worrisome extensive bleeding during labor and a mental breakdown/panic due to shock and baby blues after labor. With these unfortunate and traumatic situations every nurse and doctor made it able to be endured. By being patient during the labor( Dr. Hamby, Nurse Sarah, and Nurse Jenny) and talking with me personally after labor to ease my mental state( Nurse Ally). I had a small tear that only required one stitch on the inside and I thank that to me being sure to do yoga and drink raspberry leaf tea+eat dates during pregnancy and my nurses and OB’s patience with making sure I only pushed during contractions, and carefully assisting the baby out near the end of labor. So all in all I would give this hostpital a A+ and might even be back in the next year or so for baby number 2!

Patricia Toller Scheduled for a mammogram. Arrived and was warmly welcomed. Completed necessary paperwork and was screened by receptionist. I was promptly called back for the procedure. The technician was extremely friendly and knowledgeable. She administered the test with ease. I was impressed by the fact I barely waited for my scheduled test. I would recommend this facility highly.

Tam Jones My nurses Ms Karen and Ms Jennifer were very attentive to my concerns. They made sure I was comfortable at all times and answered my questions thoroughly. I was very much pleased with the care they gave me.

Jennifer Cooper Everyone in labor & delivery was absolutely amazing! My nurse, Taylor, was really there for me during labor and she was very intuitive to what I wanted/needed. My recovery nurse, Libby, was also awesome and she would keep me informed on when the next checks would be and she was just very sweet for the 2 days I had her. Dr. Bryan and Dr. Nelson were so great when they checked on my new baby boy. Everyone I came into contact with during my stay, was wonderful. This was my second delivery at HCA Fort Walton and I will continue to highly recommend it!

Chrissy Coleman Mom & Dad are snowbirds, and Mom was having a medical emergency while we were visiting, and we took her to the ER. It was a very good experience. Quick, attentive, good communication. Hospital admittance was necessary, and she was there for a few days. She very much liked each doctor, specialist and physical therapist that assisted her. Special shout-out to nephrology and podiatry. Her nurses were very kind and attentive, and put her at ease in every way. Everyone was in good communication with her. Can you believe she loved the food?! Our only complaint was we could have used a social workers guidance to help us with what came after release. This part wasnt clear, and since none of us are actual residents of the area, we needed guidance. They said it was "time to vacate the bed," but Mom was still immobile, needed a rehab center, and we didnt receive lead-time to arrange it. So we had to do some self-advocating, but once all parties aligned and the rehab center was set up, she is safely recovering there now. We are grateful for the care she received at HCA.

sharon Decker From the ER to the hospital, we give everyone a high 10. I am so proud how the facility is being managed. After 49 years I have seen everything in the past that could be wrong. But the past is the past, and I am so happy that the board members and staff have an is working to make the Hospital something we can be proud of, in our community.

Stefani Gilbert The staff were wonderful like always. Nurse came in and was sweet and understand of my embarrassment. Doctor was very thorough when it came to making sure he ruled out everything that could have been wrong. The gentleman in registration was amazing! Very sweet, thoughtful and came back to my room a few times to make sure I had everything I needed. I believe his name was Joseph. He definitely deserves a gold star!

Craig My "doctor" (nurse practitioner Thompson?) could have been softer but was informative and quick. Maria (a sweet Russian lady) was my nurse and she was great! I liked the CAT scan radiology tech was nice too. The young woman at the ER reception desk was very cool but was supposed to call me back about some medication and that call never came. Things moved along quickly and they accommodated me with a wheelchair which I appreciated. (Im a disabled veteran). The hospital was clean too. I would go back. Thank you.

Tena Kuhl They were very kind and did not take me long to get back there to see the doctor. The nurses were exceptional. Im so glad they were close to my home and they were very kind and respectful and very very helpful in my time of need. So thank you North Okaloosa medical center emergency room staff, doctors, and nurses. I also had to get labs done and they took me right in got me registered My number, and had my blood drawn within the hour. They were very busy.

Bob Edwards I was seen very quickly, and everyone that helped me was extremely nice and listened to everything I had to say. The doctor was very attentive, checked me over thoroughly, asked a lot of questions and listened closely. He answered any of my questions also. A nurse did a CT scan and she explained everything to me, and answered my questions. The doctor gave me my results, and again answered any questions I had. He told me anything I could do for follow up help. I cannot think of one thing that anyone could’ve done any better. I liked every person that helped me and I would recommend going there to anyone.

Mary Reeves I recently stayed 3 days in NOMC. I must say staff was exceptional. All staff introduced themselves and asked me to let them know if I had any needs. I couldnt ask for better care. As a retired nurse, I learned a few things about my condition and felt patient advocacy was one of the priorities. As I said before the medical staff was excellent.

Lala Great establishment, must say. They were fast to get an appointment set up and I was in and out in half an hour for a biopsy. Amazing. Other places will do the, "must come in for initial exam then come back for a follow up for the procedure" nonsense. All that does is cost you more money in gas and co-pay and they get money for 2 service fees. Tricky tricky. But here they get the procedure done in the first visit. Cudos. The back patient room and the waiting room were all clean. I seen absolutely nothing that stuck out here which is good because Im very attentive to medical uncleanliness. For their phone number, it is to the actual office building and not to a call center. A lot of the time call centers cant answer certain medical questions like what can and cant be done there and if it can be done at the first visit. Its refreshing that the number is to the office and not a call center so if you have any questions you can ask them directly and not get a potentially wrong answer.

Sav Abilla What a waste of time. I had to attend 3 appointments when everything could have been resolved in one. They have been saying I owe them $20 for months now. Ive called 100 times to pay the bill and no one ever answers.

L G Huge shout out to Dr. Trapp and nurse Michelle and all the staff at Emerald Coast Dermatology! Couldnt have asked for things to go any smoother. Lightning fast and professional! Yall are AWESOME! Thank you so much.

Sandra Drezden Dr. Trapp is so kind. He explains everything, he didnt hurry, he does everything himself even the shots. He even gave me his cell number to call him if I have any issues. I highly recommend him. I will continue to go here.

al manning This is by far the best dermatology center around, outstanding treatment by people who actually care .I am on disability now, and needed surgery it was painless, everyone there was very nice. also DR. Trapp is the best surgeon I have ever been to, and I have had a lot of things happen over the years.

Lisa Upchurch Thank you Kim, for being so caring and nice . Thank you John Myron Faircloth for saving my Life in January 2024 of this year. If you wouldnt have admitted me to the hospital I wouldnt have been here alive. Thank you again, John Myron Faircloth for going out of your way to help me when Im sick. You are so easy to talk too and very caring and kind.

April L I want to thank the Gateway Clinic for always taking care of me, and always being so patient and kind. Indya thank you for following back up with me on my mother’s medication. Latisha thank you for always being patient and friendly. Kim you’re amazing what would we do without you! Melissa is polite and kind. And most of all Myron Faircloth, going to see Faircloth is like going to see family. We always have a good time when I have to go see him. Thank you again for all of your hard work!

Judy Bowling Dr. Barrows is absolutely amazing! She listened to what I had to say and let me vent on what I needed. She didnt try to force anything, but worked with me on my care. The staff at the front was extremely nice as well.

Jeri Garrett Seen Dr. Faircloth for years now and Ive always felt very happy with him. Hes professional, sweet, and wonderful. I love to see him when I have a medical need.

Tyrah K My delivery experience was amazing here. Nurse Kylie, Elizabeth, Haley, Lesley and Marcella provided excellent care. All the nurses were so polite, professional, helpful and informative. Thank you ladies! I really appreciate it(:

Jenny Hardy Im writing about Dr Henderson , he is one of the best doctors I have ever encountered. He done emergency surgery on my 16 yr old son on April 13, 2024 he was the most caring and loving doctor , He also explained everything well enough a young child could understand i would send anyone to see him at any age My son really liked him we need more doctors like this Thanks again Dr Henderson Thanks from me an my son Tristen Pace

Influentiaii Janet hanbey sent us a letter saying she would no longer see us after 30 days because last time we was in there I said something about being sent home for being more than 5 mins late for the previous visit but sat in the waiting for for more than 45 min after our scheduled visit and they said I was being rude for speaking what was true and we left so she says we have a different view on medical care and my baby is due after the thirty day mark so yeah I would say we do have a difference in views on medical care due to her never being in office and always seeing one of her assistants.

Paul Lewis Dont even be nervous if dealing with these people Just relax Highly capable Very nice people who seemed to really care about me and procedure Also very professional Dont know how anyone could have taken better care of me Very happy had North Okaloosa Physician Group take care of my procedure And you will too. Thanks gang You guys rock.

D W My husband has been treated by Dr. Noggle in the ER several times. He has been outstanding every time. He sent us for follow ups to excellent local physicians, and they have finally gotten to the bottom of what is going with my husband. UAB was stumped, Pensacola, stumped, but Dr. Noggle directed us to two doctors who wouldnt and havent given up. He was spot on with his diagnosis, and I wanted to take the opportunity to share our experience. Adrian and Deborah Winstead Crestview, FL

Ruth Bailey If I could leave zero stars I would!!! Doesn’t care about the patient! He ordered double the amount of medication than was was recommended and then it was administered wrong to leave me living with a lot of medical issues that has affected my life and I will never have a normal like again.

Rose Keith Was seen and taken care of by CNM Alexcia Pennell. Great experience. Had a little bit of trouble with calling the front desk and getting scheduled as they kept putting me on hold to wait but would hang up the phone was Im waiting. Then I would call back to be put on hold again. Once they talked to me, they were able to help me to get scheduled, but it was a good 30 minutes of waiting.

Briana Allen I will have to say if you are pregnant and looking for real care do not go to Dr. Janet hamby she is by far the worst doctor my first appointment I showed up 15 minutes early instead of 30 minutes early then she refused to she me because she quote on quote the front desk lady said, “ VERY STRICT ABOUT TIME.” I went to the emergency room because I had terrible morning sickness to the point I was throwing up blood for multiple days in a row and unable to hold down any food or water for two weeks straight I was simply just eating cracks and water so I would have something to throw up other then stomach acid every 15 minutes to 30 mins which was how long I slept typically. I had my next appointment which I did meet a NP and had an ultrasound done but my OBGYN was out that day sick. I had another appointment I showed up to they claimed they didn’t even know I was scheduled which wasn’t true because they message to confirm my appointment multiple times and I confirmed and my OBGYN also out that day. I told them I have moved so I would have to travel 40 min to get to her now so if they could give me a heads up before hand that would be great mind you I been showing up a hour to 30 mins early for all my other appointments. Last appointment I went to she also wasn’t there and in delivery and no one texted me or told me anything and I showed up a hour early and then had the audacity to refuse to fill up my vomiting medication because I’m no longer making appointments there even though I’m still a patient on file till I transfer this month. Which they haven’t been very cooperative about.

Reggie Gowan This is the most unprofessional place I have ever dealt with. They have a 10 minute grace period in their policy. My wife showed up at 9:48 for an apt at 9:45. They refused to see her. After arguing with them over this, Christine sent my wife out and states she can no longer be seen here. I requested the footage to show the lady at the front desk lied and she stated she cant because my wife isnt a patient even though this her follow up appointment after the radiologist performed the breast exam. Highly unprofessional and do not have a concern for the patient. Janet Hamby was never present for any of this just Christine. Just know that if you wind up in any situation, these ladys will lie any way they can to get their way. I urge anyone looking for an oogyn to go anywhere else and find someone with morals that will care about their patients.

Crys Raite Horrible customer service and rude staff. I felt very uncomfortable and was treated like I was an inconvenience. Alexcia Pennell was the only positive part of this awful experience. She was very kind, despite her staff messing up scheduling and being inconsiderate.

Miranda Huffman I love this office. Coates is the best OBGYN Ive ever had. Hes been with me through all 3 of my pregnancies. The nurses are amazing too. And they listen. I have never had an issue with anyone in this office. Including scheduling.

M L Not sure what the others are on about, but went on a Saturday and the front office medical receptionists were extremely kind, understanding, knowledgeable and professional. Were able to assist with medical insurance and uncommon situation. Definitely recommend this medical facility. Will bring my family here as needed as well.

yaritza Cruz Staff is fantastic and the Doctor is always great! I chose to come her because of the Doctor. However, the receptionist in the front has a terrible attitude. There’s nothing more discouraging than coming in sick or bringing in a sick loved one and being greeted with an attitude. Everyone has bad days but in healthcare empathy goes a long way. It was the lady with the black her not the purple hair. Receptionist w purple hair was very pleasant.

Brittni Pennington Both girls at the front desk are the rudest people i have ever encountered! They have attitudes and do not care about the patients. The Nurse was fantastic.

Jonathan Wade Despite the waiting area being largely filled, my wait was far shorter than expected. The waiting area is clean, and has many chairs so you can social distance if you like. I was treated respectfully, my insurance and other I formation gathered quickly. Once called, my vitals were taken and I waited only a minute or two before the provider arrived and examined me. My prescriptions were sent immediately to my pharmacy, and were in the system even before I arrived. All in all, a great experience.

Robert Felt Pretty pissed off. So this is what happened to me when I decided to take my mom who was having a hard time breathing to urgent care in Crestview for all of you if you go in there and you tell the receptionist that your parent is having a hard time breathing, make sure you let her know that she needs to do her job and let a nurse know so my mom would’ve gotten back there like five minutes instead of 45 minutes so here’s my review in Yelp.

Casey Hudson Went in for my husband’s appointment at 9:00 AM today. Didn’t see the doctor about 10 o’clock because he was too busy doing other procedures pay $200 for the visit to basically tell us nothing. He was very rude and unprofessional. He was literally in the room, maybe two minutes before he got another call for his other procedure so he rushed of our room so he could go do it. Left my husband with no answer of what’s going on with his health. He got very loud with me and just blew us off and took our money. His office is extremely filthy as well. I wouldn’t suggest him to nobody. This is an update review if I could leave zero stars I would. Dr. Moussa is extremely unprofessional. I just would like to Say this Is the experience my husband and I have received. The day of the visit, Dr. Moussa said that my husband should’ve been hospitalized at the time of the ER visit. Then he contradict himself and told him he would be fine at this point, he has not had seen a medical professional since two weeks. So I get upset. I asked the doctor does he need to go to the ER? The doctor replied no. Next day at 6:30 in the morning Dr. Moussa called me and told me he’s gonna do a direct admission to my husband. Obviously you have to be admitted for a reason!!!!! The very same day they ran a scope on my husband and when we’re in the OR prep waiting room Dr. Moussa comes in with the most unprofessional attitude stating that he saw my Google review and I need to take it down. Then he began to demand it right before my husband was put on her anesthesia. He told him I will not talk to her at all, I have nothing to do with her. Then he put my husband down very upset. When he got back to the room several hours later, Dr. Moussa came in started Explaining the results to my husband. I try to smooth things over by telling Dr. Moussa. I believe we got off on the wrong foot. I just wanted the best health care for my husband. He has been extremely sick!!!!!!Dr. Moussa Got extremely defensive and started demanding and raising his voice that I take down my Google review, he started screaming at me walking towards me with his hands shaking in the air With a nurse present. His behavior has also been appalling to the nurses That they even called in to the hospital administrator. Let me just say this is my truth. This is my husband‘s truth, as well as also our opinion when we say we wouldn’t recommend this doctor to nobody.

Scott Maddox I can’t say enough about how helpful he has been for me. I had been to multiple doctors and had blood work done by all of them and all they did was dismiss me and talk over me. Dr. Mousse told me he would find the cause and he did. Dr. Mousse and his entire staff have been nothing but professional and helpful. I strongly recommend him.

Scott Tristan Delaney Dr. Moussa has been a great and wonderful doctor since my hospitalization and diagnosis of Chrons in December. Dr. Moussa has gone above and beyond calling other doctors in to help since I have had so many complications. I highly recommend Dr. Moussa.

M Balboni I will update to 5 stars when/if phone issues are fixed. The office is very hard to find (no sign outside or viewable from road). The phone system is not efficient; I have now spent some weeks playing phone tag- I have called several times on different days with no answer. Everyone who works there is lovely, including the Dr. himself. No issues with the staff. Sorry for this review but I am so frustrated about the phone issues.

Jennifer Cain Every time I go I have received nothing but the absolute best care. The receptionist is such a sweet heart. She always returns my calls in a timely fashion. She gives me all the info I need whenever I ask..I never get the "run around". The nurse there that does the triage is also very kind. Theyre quick and thorough. I couldnt be happier with the care I receive there. Dr. Moussa is always quick and straight to the point. Very helpful.

Paige Woody I am in awe of the exceptional care provided by Dr. Mendez. His unwavering attention to detail and compassionate bedside manner have been a constant source of comfort during my medical journey. His nurse is a ray of sunshine, always going above and beyond to ensure my needs are met. Together, they have successfully addressed my health concerns and inspired me to prioritize my well-being. Dr. Mendez is a shining example of the kind of medical professional we should all strive to be. Thank you Doc and Please never retire

Brandi M Horrible horrible experience both as a primary care patient and at the urgent care. With doctors refusing to do tests I asked for, laughing in my face when I asked questions, raising their voice at me multiple times, completely dismissing my concerns, and "giving up" and telling me to come back in 6 months to see if I "got better" and then sending a letter in the mail saying if I couldnt make my appointments(the 6 month appt I didnt ask for) they were going to ban me from the practice. This is after I paid THOUSANDS of dollars out of my own pocket and they collected money from my insurance as well. Do NOT recommend at all.

David Lambert This scheduling for this medical center is a joke. I came here with my wife for her appointment a month ago, and was given the wrong time by the scheduler (a person, not a digitally scheduled appointment) then had to wait another month just to come back. On the second visit we waited 2 hours for a 15 minute appointment to approve a refill. Annoying, yes could refill approvals be handled differently to avoid this and save everybody time and money? Also yes. Dr. Urda was great, despite the scheduling nightmare. Despite this I decided to try and become a patient here to schedule doctor appointments on the same day to make things easier in the future. There were no openings for 3 months. its a bit crazy, but its not their fault, I get that. I get there ON TIME, only to be told that I should have been 30 minutes early to fill out new patient paperwork and I missed my appointment. Firstly, nobody mentioned this over the phone when setting the appointment. Secondly, if we need to be there early. WHY NOT SCHEDULE THE APPOINTMENT FOR EARLIER?! Earliest opening in another 2 months? No thanks. What good is a great doctor if you cant get in to see them?

Narissa Jenkins The only reason I continue to utilize White-Wilson Medical Center in Crestview is Dr. Vincent Mendez. As our family physician for the last 10 years prior to WWMC purchasing the practice, he has given the very best care to our family on a regular basis. Since becoming WWMC, the front desk staff have been inefficient and even brash at times when they have made scheduling mistakes. I was told today by the receptionist that she canceled the wrong appointment and did not see me on the schedule even though we spoke in person the day prior to confirm the appointment. She shared she would do ME a favor by getting me back in the schedule. The administrative staff and practices continue to become more and more concerning. The WWMC brand has become a far cry from its founders intention many years ago. Doctors like Vincent Mendez are the only people that make the administrative mess remotely tolerable.

Savannah I see Dr. Mendez, hes very attentive and does everything he can to help with my health. The practice itself is always quick to return any calls or messages I leave and the patient portal is very user friendly. Any suggestions or questions I have in regard to my healthcare are always listened to and taken into consideration.

Barbara Hunter Showed up 6 minutes before appointment time. Rude receptionist told me I was supposed to be there 30 minutes early to do any paperwork. This was not mentioned in the phone reminder or the e-mail message. I still had the proof on my phone. Regardless, she told me if I could not complete the paperwork by the time of my appointment, I would have to reschedule. In my 26 years of nursing, I have NEVER heard of such a thing. She insisted that I had to complete several pages of questions as if I were a new patient, simply because I hadnt been seen in the past year. I assured her there were no changes in my meds, diagnoses, address, allergies, etc. No matter. Of course, I was not able to finish the paperwork in 6 minutes, despite my best effort. She called me to the window and informed me that I had to reschedule. She never, not once, asked me why I was there in the first place. Fact was, I had a serious fall at home that resulted in an ER visit for an eye/facial injury and had torn my bicep tendon. All I needed that day was an Orthopedic referral. I had copies of the ER visit and the MRI. Didnt matter. Appointment didnt happen. No disrespect to Dr. Whitfield, she is great, however, her front office staff is anything but. I would not recommend this practice.

Celeste Cohen I am VERY disappointed and upset about an incident that happened to me yesterday. Jennifer has me on 14 pills a couple of pills were added. Yesterday I took my new dosage and had the most horrifying reaction. I stopped in to see her so I could discuss what happened and hoped she could look at all my pills and tell me what went wrong and she refused to see me. I sat in the lobby for 3.5 hours only to get up and walk out. I will find a new doctor. Dont be a doctor that tells you, you HAVE TO TAKE YOUR PILLS its important bla bla bla then something goes wrong with the pills YOU prescribed then refuse to see me. Yeah Im pissed.

cecilia Gonzalez Dr. Whitfield is my mothers doctor. She is the most caring professional I found around this town. She takes her time to listen to our concerns and always treat my mother the best way, we love her so much, as well as the nurses and front office. We are very grateful for the whole team.

Pamela Lehman She’s my disabled son’s primary and she has gone above and beyond to help him get in with the specialists he needs. She is kind a very patient with him and his special needs while in office

Billy Grace This doctors office is so unprofessional that they will answer your phone call, place you on hold and not get back with you. Tried 4 times to reschedule my appt. Front desk lady speaks broken, bad English and is rude. So now they have a no call no show appointment. I wont be going back. Oh and they were supposed to give me refills on my epilepsy medication which never made it through and now im S.O.L. they do not care about you.

Zach Manger Waited 4 months for an appointment. When I called to set up the appointment I told them that ALL I needed was an Ocrevus infusion for my Multiple Sclerosis. I was worried about having a relapse because I just moved here and I was late for my infusion by a couple of months.This is a drug that only neurologists can prescribe and I’m fairly confident that everyone in the world EXCEPT for Dr. Shijun has seen a commercial for this treatment on TV. My hopes were cut down when Dr. Shijun Said he has never heard of this medication nor did he know where to begin to try and get it for me…… The only upside to my appointment was that he didn’t charge me for the huge amount of wasted time. So sad and frustrated how is this even possible???????

Bill Sumner Ignore any negative comments. The VA sent me to him for injuries related to active duty injuries. This specialist has a job to do. He is professional and to the point. He is not a conversationalist, he is not your friend, he is your neurologist. I did not go see him to make a friendship, I went to find out what my medical issue is. Hes VERY thorough, if you have a question, ask it. He will answer, no one is perfect. The receptionist is very thorough, very attentive to follow ups. If she didnt think you understand, she will make sure you did. I strongly encourage anyone looking for a neurologist, give him a shot. Remember, your going for a medical diagnostic or treatment, not to make a friendship.

Megan Green One star because it can’t give 0. The first time I called to schedule an initial patient appointment the secretary Lisa screamed at me and had me in tears. She also screens calls and decides which ones she’d like to answer. There is absolutely no bedside manner here - it is beyond “not holding your hand” Maybe Dr. Pan is good for somewhat minor neurological issues, but if you have a severe issue like MS, go elsewhere. He is completely devoid of sympathy and and understanding when it comes to actually helping patients with life changing diagnosis. I left his office beside myself with anxiety and grief about my condition every single time. The only good thing he ever did for me was refer me to UF to see another neurologist for a second opinion on my condition. She gave me hope where he took it from me every time I went to his office. I will gladly drive 4 hours to Gainesville to never have to see this doctor again.

Jim Foster Im a VA patient, was sent to Dr. Pan to follow up an MRI of my brain. I was welcomed by the very polite receptionist, and Dr Pan was thorough, and welcoming. He answered all my questions, even waited for a MRI report to be sent by the MRI provider since the VA didnt send it to him. He is a bit hard to understand due to language differences but made sure I completely understood my test results. They never mentioned payment at all. I was sceptical at first due to some of the negative reviews I read but again, I could not have been treated better. I would highly recommend Dr. Pan and his staff.

teresita santos I will recommend Dr Phan neurologist to any patient who have burning on feet and leg pain. He is very thorough with the procedure of conducting study . He is very knowledgeable and thinking what is best for his patient . He does not talk a lot but he is answering any questions about the findings .

Lachelle Hill I am fairly new to this facility and working on creating a good relationship with my PCP and other staff. I rate them with 3 stars because I do feel there is room for improvement. I use the app quite a bit but have noticed errors in the information that has been uploaded as well as missing documents. Still, I appreciate that the staff is courteous and helpful. I have worked in a doctors office so I understand moving quickly to process one patient to the next... closer attention to detail will help to mitigate these concerns.

J Haynie Showed up early for my appointment, but not early enough. They rescheduled my first appointment for more than two months out. Im sure Ill find another doctor in that time. Your time obviously isnt as important as theirs. Its terrible to say this, but I think the VA is better...

Danielle Brooks I don’t understand why there are so many negative reviews. I have been seeing Shirley Blanco at this location and she is absolutely amazing! She takes the time and listens to all my concerns. If I need a referral or medication she is on top of it ASAP. I have been battling my health for two years now and she has been there every step of the way! I highly recommend seeing her. She deserves 10 stars! Hands down the BEST.

Rachael Stevens I saw someone else write a comment about how she could hear the staff talking about her and laughing. I experienced the same thing the last time I went here with female related problems. I could hear them talking about my issues and laughing in the hallway. I dont know why they think people cant hear but we can. Really unprofessional. I dont know how some of those women got a job in the medical field but if thats how they are going to act they need to find a less professional job since they cant behave professionally

Niks Dn85 This is literally the most useless office Ive ever had in my life. Every time I call I cant get a sick appointment. The doctor is too busy for the next week. Then they only do one same day appointment and make everyone fight over it at 7:30am. Its the craziest thing Ive ever seen. Ill be finding a new doctor that I can actually count on or even go to smh.

Joe Sawvel My experience was lack of customer service, sort of like a DMV experience - especially the folks at the front desk - they sort of ignored me, and then acted inconvenienced by my presence. The experience is what I might expect from a government bread line, but not from a business with paying customers who can choose another facility if they choose. If you like a government breadline experience - please go here !

Amanda Dildy My 5 year old is super sick school crude I got there 30 minutes before closing not one person in the waiting room I told the front desk lady my son needed to be seen she then told me there was not any appointments. I told her we where a walk in she asked me 3 times whats insurance I had . It was hard to hear her over my son coughing so much I told her blue cross . She kept telling me no they could not see anyone then after I got aggravated with her she said let me check. She was gone not longer than half a minute and came back and said the doc has a full house ! WITH WHO LADY!!!! I know u want to go home at the end of the day lady but I have a small child that was sick and u are not closed or busy ! Thats unacceptable in my book!

Destiny Williams Went to the walk in clinic in Crestview, and I saw the nurse practitioner Judy Hoffman. The staff were all so nice, and my np not only took the time to talk to me about everything regarding my sickness, she also wrote it all down for me and then also went over things to help with other issues I have not even relating to what I was being seen for. She gave me lots of good advice and took really great care of me. I walked in and also was seen within 10 minutes of walking in. I usually go to urgent care which is $50 but decided to come here today, since I don’t have $50 and the copay was only $25. I’d give this place 10 stars if I could.

Cameron Yordon This place has no identity. First of all understand they are not a walk in clinic like their sign says. They are a by appointment clinic that will try to squeeze you in and keep you waiting for hours. This is my second really bad experience here. Overheard the provider complaining about the patients and how she would rather not be here. Fool me twice right…

Nadine Hubbard I’ve been bringing my son to this urgent care for almost 3 years now. I’ve never had to wait long once my appointment time arrived. I’m not saying it couldn’t happen in the future but I’ve always known that that’s how urgent cares function…so I’ve been lucky with this location. From reception, to the nurses and doctors we’ve had nothing but an incredible experience. My son is so scared of tests and they’ve always accommodated him and walked him through the fears. Every person has made him smile. I’m shocked by all of the 1 start reviews. Just to note, I’ve had my fair share of horrific doctors in my lifetime and everyone has their own experiences but don’t be afraid to try this location. Find out for yourself!!