5 /5 William Lamore: After calling Baptist back I am happy to say that their customer service exceeds all expectations. I had previously had a really bad month followed by a really bad day. I let my mouth get the best of me and because of that they had a let me off the phone. I called them back today to request medical records and I was kindly greeted by Ali. She assured me that no matter what happened they are committed to my care. It is a rare thing to be forgiven for a wrong. It is a whole different level when the people you offended forgive and offer help and care.
