5 /5 angel montano: Traci G. in Radiology Registration; where you sign in for x-rays. I was experiencing challenges with Schedule PLUS, which, in turn, were having their own internal issues. After multiple phone calls from the radiology waiting room, Traci spoke with Jessica @ Schedule PLUS (also extremely helpful) and figured out how to get my Order so that I could have the x-ray taken. After , at least, an hour & a half, Traci was able to register me. The time spent thus far, and I had not even been far enough along used the clipboard (?) to sign in; after Tracis assistance, the entirety of the visit lasted 10 minutes (which was great!) If you check my armband time & x-ray times & you will see how efficiently they move, could not be more pleased with how the Staff treated, responded, assisted, generally cared.
Did I mention that Traci was working constantly, on her additional duties, and still helped me everytime I interrupted her with questions, request for additional information, fax numbers, etc. It cannot be easy to be accessible to Everyone, aways, purely because Shes a person I can grab.
I thank Traci G. This visit could have been much (Much) more challenging.
Thank you, thank you Traci!
(From a chronic patient who would rather not go to appointments,)
