HCA Florida West Primary Care - Nine Mile - Pensacola (FL)

5 /5 Jo Verellen: I would like to express my appreciation for Robins exemplary service in facilitating my appointment with a hand specialist. When the initial specialist was unreachable, she demonstrated initiative by forwarding my orders and x-rays to an alternative specialist, thereby ensuring prompt attention. Her thoughtful communication with me regarding her actions was particularly noteworthy, enabling a smooth and efficient experience.Thank you Robin

5 /5 Kenneth Mark Moore: Dr. Serda Hawthorne is the best primary care doctor I have ever had. No others come close. She never rushes me and effectively course-corrects when I inevitably veer off subject. I have had white coat syndrome most of my life until I was fortunate enough to find Dr. Hawthorne. George-Ann, the primary nurse I interact with is also wonderful. Her calm and professional demeanor puts me at ease. Front end staff are polite and helpful, even while multi-tasking.