5 /5 zany brainy: Image First was recommended by a friend who was ecstatic about her experience there. As a virgin with this type of service, I had a bit of trepidation but was motivated to give it a try. As a native New Yorker now a Snowbird, I felt I had years of experience navigating upper Eastside salons in Manhattan. Nothing I have experienced prepared me for the warmth, understanding and support offered in this salon that caters to privacy and affords the client an opportunity to speak and “be heard.” The patience with questions, sensitivity to client anxiety and the feeling of “we got you” was something I had never experienced before. Baha spent several sessions explaining options to me, teaching me some tricks of the trade and with his engaging manner giving me a sense of agency and confidence as I tried my first topper for hair loss/thinning hair on my crown. I also had my roots done and hair trimmed by Erica who is a delight as well.
From the front desk reception to the person who washed hair to the actual hairdressers there is seamless continuity of respect, warmth and acceptance. The only negative for me is that it is time for us Snowbirds to travel back up north and I have to wait until next winter to experience this again. Kudos to all at Image First and thank you!
Bonnie Brown
