5 /5 Kira: Edit 2/11/2025: Chris and Trang reached out to me right away to make this situation better for me and I really appreciated them so much for that. They tag teamed my nail correction and it turned out amazing. I went from random nail length/shape to everything even (Chris used gelX tips which was an amazing fix) and the design executed perfectly.
Im still leaving up my prior review, but the less than 2 hour response time from the Owners as well as the quick turn around for them to try to make the situation better for me gives them 5 stars and an absolute try again from me.
I came here after the recommendation of a coworker. I asked for a mani/pedi and was able to get an appointment in the evening. Everything started great with Steven, he did my pedicure and did a great job.
The problem is when we got to the manicure. I came into the spa with long natural nails, what I left with are little stubs. When Steven was shaping my nails, he seemed rushed, and before I knew it, I had short little stubby nails and not at all what I wanted nor was I consulted on the length. I chose the design idea with my nail length in mind, and if my nails had just been shaped round, they wouldnt be as stubby as they are now.
Not only are they stubs, but each finger has a different nail shape to it, the cuticles were not pushed back so I have one finger that already looks massively grown out, and the design just does not look as cute as it would have with my longer nails.
Ive already sent a text message asking for a correction to my nails, but I cant recommend Lisa as a nail artist. She seemed rushed and annoyed that I asked for a different pink color choice. She did not like that I kept asking her to make the lines straighter, and did not fix one that goes sideways. I eventually just stopped asking for the corrections because they werent being fixed.
The design is cute, but the execution and how it came about is what I dislike the most.
