5 /5 Tracy Schmidt: My brother has been a patient on the third floor for several weeks. The compassionate care he has received has been so heartwarming for me and my family to experience. I wanted to take a moment to mention Dawn Russell, his RN on the third floor. Her kindness and quiet calm really helped my brother and my family better deal with what will surely be his final days. She listened to him, and tried to calm him consistently. Victoria from the cancer center came by to check on him. Her real concern for his well-being was obvious and appreciated by our family. Finally, Maggie his overnight RN worked to get him cleaned and covered to maintain his dignity so he could be transferred to Vitas Hospice to complete his journey in life. I am certain there were others that assisted him, especially when he was cantankerous because he was so ill. From the bottom of my heart, I want to thank your staff and the Vitas staff that completed his paperwork and physical transfer. I dont know if I will ever require your services, but I will always rave about the excellent care given to my very ill brother. Thank you, Tracy Schmidt, sister of Paul Shankle room 310.
