5 /5 Agnes Long: Exceptional Service, Ingenuity, and Integrity – Highly Recommend!
We tow our Jeep Grand Cherokee EcoDiesel behind our motorhome by putting the transmission in neutral, but just before a big trip, it refused to shift. I booked an appointment online on a Saturday and was at Race Ready Auto Repair first thing Monday morning.
They first replaced the Transfer Case Shift Motor, then ordered a new Drive Train Control Module—no longer manufactured. When the wrong part arrived from a salvage yard, Becka went above and beyond, spending hours tracking down a correct, new module. Still no luck shifting into neutral.
That’s when Chris stepped in and meticulously traced the wiring, discovering a botched past repair with poorly soldered wires. When a replacement connector couldn’t be sourced, he custom-built one using parts on hand—ingenious!
During a test drive, they also noticed brake issues and diagnosed rear wheel bearings making noise (we had assumed it was just tire noise). The team completed a full brake job and, when a specialty tool was needed for the bearings and couldn’t be sourced—even from a dealer—they fabricated their own. Incredibly resourceful!
Although the repairs took longer than expected, our Jeep now drives better than it ever has. Even with all the extra work, Race Ready stuck to their original quote and even threw in complimentary wiper blades.
We highly recommend Race Ready Auto Repair for their technical skill, creativity, and honest service. Outstanding experience from start to finish.