5 /5 Scott Smathers: I recently took my Mercedes GL450 to F & M Imports in Gainesville for a major service, and I couldn’t be happier with the experience. From the moment I walked in, the team was friendly and transparent about what needed to be done. They explained every repair in detail, provided an honest and straightforward estimate, and there were no surprise charges at the end.
F & M Imports is a family‑owned shop with experienced ASE‑certified technicians and factory software for German vehicles.  That expertise really shows – they specialize in German cars like Mercedes, BMW, VW, Audi and Porsche and it gave me confidence that my GL450 was in the right hands.
The technicians diagnosed the issue quickly and used quality parts, and they had my SUV running like new again.
What impressed me most was their integrity. They only recommended the work that was necessary and were upfront about costs. For a Mercedes, their prices were very reasonable, especially considering the level of service and professionalism. It’s clear why they have so many long‑standing customers – they’re committed to doing the job right the first time and treating people fairly.
If you’re in the Gainesville/Atlanta area and need service on a Mercedes or any other German vehicle, I highly recommend F & M Imports. They combine expert knowledge with honest, trustworthy service at hometown prices, and I’ll definitely be back the next time my GL450 needs work.
