5 /5 Kelly Williams: I want to take a moment to acknowledge Mya, a new employee at Family Dollar, for her exceptional professionalism and composure under challenging circumstances. Despite being new to the team, Mya demonstrated a level of maturity and dedication that is truly commendable. I woke up with this situation on my mind so I had to write a review about it. During my visit, my daughter and I noticed her working hard to assist customers and manage her responsibilities, even when she faced an unfortunate situation. At one point, she politely sought help from an assistant manager, who rudely ignored her request while talking on the phone which is not professional at all. My daughter asked her were she trying to get the lady attention and she politely said “no, it’s ok” while still assisting us with a smile and positive attitude. I feel like the am was being very rude to Mya and rushing her at such a fast pace when clearly she’s new.. While this could have easily frustrated anyone, Mya remained calm, collected, and friendly throughout. She continued to provide excellent customer service, smiling and engaging with everyone, ensuring no one felt the impact of the situation. Her ability to maintain such a positive attitude speaks volumes about her character and commitment to her job. Mya is a valuable addition to the Family Dollar team, and her work ethic should not go unnoticed. It’s refreshing to see someone handle adversity with such grace, all while keeping customers’ experiences a priority. She truly went above and beyond, and I hope her efforts are recognized and appreciated. Kudos to Mya for setting such a high standard for professionalism! I hope this young lady continues to keep her positive attitude regardless of that rude lady
