4 /5 Richard Piper: The Janesville store is a home based store and inventory selection seems to reflect this. Farm & Fleet is a great store, but not all of the employees are as helpful as would be expected. We believe this is because of the attitude management has towards them. We also dislike the handicap carts that the store fails to keep in decent repair. It appears that once again the management has little concern for disabled customers. While we believe there is a need for Farm & Fleet, in this market, it is not always our first choice
Last year Fleet & Farm considered a store in the area which, if was built, Blains would have to consider some major changes. A few years back the stores in the Rockford area had a very good district manager, who took care of the customers and the business. I do not know what happened to cause the person to change, but the current district manager does not handle the business as well.