5 /5 Adam Cawrse: My family thought I was crazy for driving 5 1/2 hours from Ohio and maybe I am, but Brian and Alex did a GREAT job on my 2015 Navigator. I left the vehicle with BSG for a few days and got several issues taken care of (broken manifold studs, leaking turbo, leaking vacuum, water pump, walnut blast, & several fluids serviced). They got the vehicle on the rack the day I dropped it off and Michelle called me that afternoon with results of the inspection including costs. I had a few follow-up questions about extras that I thought we might want to address, and they recommended NOT spending more money on those items. The honesty from this family is much appreciated. The final invoice matched Michelles quote. It was a long day of driving/Amtrak/Metra (note: you can take Metra from Union Station to Aurora then grab Uber/Lyft to the shop), but my Navigator is running great AND I got to see a massive Christmas tree in Union Station. :-) Thanks BSG crew!