Elite Auto & Tire Inc - Freeport (IL)

5 /5 abby amey: Ive recently moved to the area. The hardest part was leaving my mechanic. I had him for 10 years and it took me even longer to find him. Called and spoke to Chris and worked with Josh. Both guys spoke to me like I understood what they were speaking about. Went into the shop and its my favorite kind of spot. Its right next to the garage and its in the country. The couch is worn, the prices are posted, and the mascot is pretty solid. Fair pricing, good work. My grandfather would approve. This graduate of the flashlight holders club approves. Thank you for the good work on the car and the integrity. * * Small note. This is a drop and go. If you wait, there is no public restroom. Update: I cannot create two reviews but Ive visited twice now. For the record I have a very difficult vehicle. The car started to break down and I called the shop to see what I could do at home as my car wasnt drivable. Not only that but my financial situation wouldnt improve until after I had gone to work for the week. I had simply called to see what I could do at home on my own engine. I happen to get Larry, which is the owner and here is the solution he provided to me, as I would never think to ask it. Larry picked up and dropped off my car (free each way) after his crew fixed it. He then accepted payment after I was paid. Which means the car was returned before I paid the bill. I really needed that. And when I was there the first time, the guys offered me a ride. And they took another customer home. They even post their prices. Compassionate And integrity to a fault. So, theres absolutely no reason to support another mechanic. And it isnt because I know all the other mechanics. I dont. I just came here first and itll be my last. Im never going anywhere else.* * Also, the tire sensor that has been bothering me for the past 6 months magically disappeared. As a person who cannot stand tire sensors because I understand when a tire is flat, this has bothered me to no end. I couldnt afford the fix but magically it disappeared. Again and amazing mechanic and crew. Thank you.

5 /5 Jeff Curtin: We had a wonderful experience with this shop! The work was diagnosed and fixed extremely quickly and while we waited, we were given water and their tow truck took us and picked us up to get food in town. The price for the work was more than fair and everyone was very friendly and professional!! We would definitely recommend them!

5 /5 Jessie Snyder: I can officially say that I am now a return customer at Elite. I have had multiple vehicles in their shop for mechanic work along with also having a vehicle towed. Their services are beyond compare. I am a person that likes to shop around to compare price, quality, and reviews of other customers. I would say that their prices are reasonable, but yet competitive it might not be the lowest that you find, but it’s also not the highest and we all know that we need to make a living. The guys in the office and in the shop are always very friendly and know how to make you feel comfortable. They are willing to take the time to explain what’s going on with your vehicle so that you understand what’s going on. The different vehicles that I’ve had in the shop have had issues from computer diagnostics, all the way to replacing a transmission. Once the repairs were made, I’ve never had any issues going forward. The one time that I needed to use, their towing service the cost was waved because I use them as my mechanic shop. The driver also came in a very timely manner and handled my Vehicle with care. Speaking of timely matter when something goes wrong with your vehicle and you call to get an appointment, you never have to wait more than a few days to get it in and the turnaround time is equally as quick. Overall, I’m very satisfied with the care that I receive at Elite and the staff that works there!!!

5 /5 Steve Rypkema: Elite did a quick and great job on repairing my popup camper. The camper broke a leaf spring west of Freeport. I called to see if they could fix and tow the camper and they were there in about a half hour. They replaced both leaf springs, at my request, and I was back on the road to my camping trip by noon the next day. The price was reasonable too.