Mercedes-Benz of Sycamore Service - Sycamore (IL)

5 /5 Shailee Patel: I was having an issue with my Mercedes Vehicle and Kunes MB of Sycamore Service department really helped me to take care of the problem. They were knowledgeable and took care of the issue pretty expediently. The loaner vehicle was excellent, and Alex (in the service dept) was really amazing at helping me through the process. I am grateful that I was able to drop my vehicle on the same day as the problem, and it was fixed within 4 days. I will be returning in the future. Thanks MB of Sycamore and Thank you to Alex!!

5 /5 Andy Demetriou: My family has 5 mercedes bluetec diesels (between my dad, brother and myself). They are amazing cars, however require regular service and most importantly a tech that knows what hes doing (many do not like to even touch diesels). Ive known Dave the master tech at Mercedes for years and Ive been following him wherever he goes however this review is not just for him, but for Alex as well. The other mercedes dealer Dave used to work for was good, but the service dept was not exactly on top of everything the way Alex is. Great communication, delivers what he promises and does it with a great attitude. I highly recommend this service shop because of the combo of highly trained and skilled techs and great front of house experiences.

5 /5 Marshall Dirks: The team at Kunes always takes care of our needs in a timely and efficient manner - utilizing text or phone for communications, and clear quoting for service via that online platform. Alex is amazing and always remembers our names and treats us as if were his only customer. We couldnt be happier and thats why we bring all our cars to Kunes Mercedes-Benz in Sycamore.

5 /5 Gary Perry: Service department Alex really took his time to understand my concern and had my car back on the the road quickly and finally found the issue no one was able. Thanks again I will be back!