The Best 12 highly rated medical facilities near Troy, NY (Page 2)

Alisa Hollner Switching from this practice its always something first for my 6 week post pardum the whole visit I mainly stressed was birth control why would you have me scheduled with someone who cannot order it because they are catholic ( they said) Also did not do any futher exams so when I did get my appointment for birth control they told me they cant help me that day either due to me not having any exam. Also all of the receptionists that ive came into contact were rude in person also on the phone. My last appointment which I believed was supposed to do a urine pregnancy test which I was rushed out never told my results was probably never done and here I am a month later finding out I was pregnant. I would never recommend this place to anyone I am never going back , you guys need to get it together.

KIRA PHILLIPS The receptionist when I call is ALWAYS rude. She says what she has to say without listening to the patient then hangs up. She’s very disrespectful. It’s not like I call everyday but when I do I should be treated with respect and not brushed off.

S My experience with my pcp there was fine but the rude, impatient, arrogant staff answering phones are the deal killer here. Constantly talk over you, dont listen and no one ever gets back to you. Go to another location.

Diane Dewar Dr Wolff and the staff are very professional. Care is efficient and compassionate. I have been going to this practice for years and wouldnt think of switching to another primary care provider.

Christopher Willis Family nagged me to get checked out due to a persistent cough. They charged me $500 for a covid and flu rapid test. Insurance was nice enough to cover half of that erroneous charge. Dont go here unless youre looking to get overcharged for basically nothing.

Mohammad Islam In my life I never see like that urgent care. It’s should be closed. We are wating science 9:30 am to 12:30 pm but we don’t able to see the doctor. My question is what is the meaning of URGENT CARE? . This place should be closed.they call me 12:30 pm to come in . I am waiting in my car front of the urgent care door and I saw the give the service 2/3 people who came after me .

Corie Noel I recently had to go to newton medical for a pre surgery physical. The nurses were great and I absolutely loved the doctor. He joked with me and asked questions. I felt very relaxed in his care. He also caught something on the paper work I didn’t realize and brought it to my attention. Overall I was very pleased.

Larry T Unfortunately we had a very disturbing experience at this facility. Our daughter was having an asthma attack. When no masks were required in medical facilities. The front receptionist refused to check us in and ordered us to wear masks. Oddly enough masks are not required and they did not provide them. I rushed my daughter to the ER. I then went back and bought a case of masks at the CVS next door and gave them to the facility. My experience with the Dr. was extremely unpleasant. Lacks compassion and I can see how the staff have learned their behavior. I thought it was me, then I just read the Google reviews. -5 Stars of that was an option.

Laurie Papero I went to your facility in Latham as my primary dr isn’t workmen’s comp. Certified. The staff was very helpful in my time of dire need of follow up surgery care. From my panicked phone call to the front desk. The nurse that took my vitals and the dr that treated. They were kind, patient and a lifeline when I needed it most. They made a terrible situation at my primary dr a nine issue and I am so grateful they were there and available

Tammy Lee Connery My 79 year old mother fell, could not walk & in tremendous pain was brought by ambulance to this hospital. Over 5 hours weve been here with my mom on a gurney in a hallway in the ER. Please someone tell me what would does it take to be shown decency & allow for my mom to have some dignity, privacy & respect & shown some compassion. Update, for the last hour & half, while my mom lays in the hallway, the room she is next to has been empty. But shes not allowed a room? So in response the "canned response" from the hospital, I called the number & surprised, surprised, I went to voicemail with the recording stating someone would get back to me in 24 hours unless it was a Friday then they would get back to me next week. Again, no consideration, no compassion, no care.

Matthew Morgan I had a very positive experience with surgery here. Every single person I interacted with was helpful, kind, caring, and compassionate. From the front desk, to the staff, nurses, and doctors. Excellent job. The only downside I experienced here was from some other patients talking incessantly and being very loud, but we all cope with stress in different ways.

Tina L My husband was in ICU Dr calls me at 2:08 AM your husband went into full cardiac arrest and stopped breathing we performed CPR for 2 minutes and brought him back without having to shock him. Charge nurse told Dr visiting hours are at 9am Im not allowed to see him until then. Dr calls back at 2:13 am for my permission to put in an Arterial line which will constantly monitor his blood pressure in case he has another heart attack because according to Dr hes very ill and has had numerous "events" since being hospitalized and another "event" could happen at anytime but Im still denied to see him until 9am. At 2:35 am I call and speak with Nursing Supervisor she said hes not on palliative or hospice care and hes not in a grave or dire situation ( really it sure seemed like a grave and dire situation to me) we have strict visitation guidelines you can see him at 9am. I did reach out to your patient experience department Im still waiting for them to call me back. Still waiting so much for a call back within 24 hours. I called at 3 pm on Monday its Friday still waiting for call back what a joke. 8 days later Im still waiting too bad he passed away 2 days ago SO MUCH FOR COMPASSION AND CARING

Bonnie Davila-Klaer My mom just spent 5 days on the 6T and received exceptional care from the staff. The nurses, PCTs, NP, MD, nursing supervisor, nurse manager and the IA were all amazing. The EVS, transportation staff, kitchen staff and lab staff were all so kind and courteous. It was so comforting to know that my mom was in good hands when I could not be there with her. Thank you to everyone on the 6T!

Kevin Mayfield I had a terrible experience at Samaritan hospital, they had me in a room then I was put out of a room and they made me sit in a hallway for almost two hours. I also asked one of the nurses how long would it for me to see a doctor because my tooth was in pain and she said " sit back and wait your turn ".

Shari Olson Its hurry up and wait, I have never seen patients in the waiting room with an IV in their arm. Or the old man who was just trying to get home and no one paid him any mind. Nurses who should have retired years ago, but still wants to try to put in an IV for the third time. Now the doctors, what doctor may be one maybe two the rest are LPN and NP, you sit around sick and after 8 hours and still no body I left. This place has been going down hill for years, turning it into a Trauma Center like Albany Med didnt help because they cant keep it staffed stay far away

Marty Demarest I had a wonderful experience at the Samaritan Hospital Emergency room last night about 2am. Parking was nearby, and I was greeted by the person at the desk wth a smile. My wait was less than 10 minutes and the LPN who took my vitals was friendly and relayed information to the triage nurse promptly. Paul, the RN, walked me through the initial assessment, got the lab samples needed, made sure I was comfortable. A scan was done promptly and the wait for the lab results was less than an hour. The PA reported the results, explained them, and what followup should be. My total time was less than 2 hours but at least as importantly, each of the people I saw was responsive, friendly and professional. Their attitudes made this high stress experience as good as it could be. Thank you!

Deb Gilchrist Right now we have been in ER for over 6 hours and have yet seen a glimpse of a doctor. My daughter is a insulin dependent diabetic and has not eaten since earlier today. NEVER AGAIN!!!!

Enzo Vergara Hi my name is Enzo, probably the whole emergency room might know me by know since I was just there all day asking for help but I got to Samaritan Hospital at the emergency room in Troy by 10:30am with no line for check in or nobody even waiting, they checked me in right away and probably 5 minutes later I went right into the Physician, so I thought “oh wow perfect this is going to be quick and simple, going to leave here happy and healthy as I should”. Till now: I left the emergency room at 7:00pm and still with the same pain and problem that they didn’t even solve for me. Now I have to go to a clinic tomorrow for they can solve my problem that they called to make an appointment. What a simple day it could’ve been if they just did that earlier when I got there no? But no, they made me stay there all day in terrible disgusting rooms that they even notice to clean or sanatize for my own safety or for anybody else’s , I had to go to someone to let them know how dirty it was and then they noticed how bad it was. The amount of “sorry’s” was not appreciated at all. I’m there for an emergency for a reason but they didn’t care basically, I left unhappy and never ever going there again. Let’s just say don’t go there to waste your whole day! They don’t prioritize anyone unless your dying right in front of them or probably not, who knows. Worst experience ever, never going to an emergency room at Samaritan hospital like this one ever again. I thought emergency rooms was for an emergency that “provides unscheduled outpatient services to patients whose condition requires IMMEDIATE care”. Please don’t ever go here! I wish I gave them 0 stars!

Jennifer Sciuto My husband was admitted due to a crisis state. He kept texting me begging me to save him and come give him comfort and a hug. The security guard repeatedly said he didn’t know what was going on and had me wait hours before I got myself admitted in an attempt to get closer to him. After that I was told by a dismissive, rude and pompous nurse that he was allowed no visitors. When asked why she refused to give me an answer. These hospital workers are subpar and don’t give 2 shits about the human beings that are trusting them with their life. They want them in and out as quickly as possible no matter if they actually provide any medical care. This entire hospital is a joke and I will rejoice the day it gets shut down. It does more harm than good and the community deserves true compassionate care not half asses bullshit because nurses are understaffed. Boo hoo. Get a different job if you’re going to be a jerk.

Tanya Rymanowski Hands down best place. Brought my 7yr old last night and they got us right to a room. He was having trouble breathing with his cough and asthma. Staff starting from check in, to the nurses, the PA and Dr we saw were all amazing! They addressed his needs right away and kept him way after closing to monitor him before letting us go. Thank you!!

Hradsky Michael Got in a car accident two days prior to me going. Went to get x rays and a cat scan. 6 hours go by, and was told it’s the slowest night of the week (not busy) yet I was being completely ignored in terms of care

Kris L Just be aware that you’ll be waiting hours to be seen. Also be very aware that you’ll get a bill from US Acute Care Solutions at ELLIS MEDICINE MEDICAL CENTER OF CLIFTON PARK (which isnt a part of ellis so you can’t get help through Ellis). Acute care is a scam they tell me my bill is past due via text, so I called Ellis Who gave me their number so I called five days last week and they are always in training and unavailable. So long story short don’t go to Ellis take the extra ride to Saratoga or Albany.

Amy L They should be embarassed to be calling themselves a hospital, especially the Urgent Care department. You have URGENT in the name and yet every Urgent Care in the area is closed early due to some unknown reason. Additionally, even when they are open, they are just as inefficient. A family member has been sick for a MONTH and the PCP said they would "call back." The call never arrived and whenever we try to follow up, the PCP is "not in today" or they dont answer at all. The front desk staff never feels any remorse either for the way they treat patients like this. Disgusting.

marwa n I have never in my life seen a staff at a hospital treat a patient SO BAD. Black lady at the front desk is extremely rude and so are the nurses. Takes forever to call a patient in even if there’s something critically wrong with them. The nurse didn’t even fix the bed or bring water when asked to, claiming she was too “busy” and “forgot”. I hope everyone that works there has a long miserable life full of bad luck. I am never going there, should’ve checked the reviews before I decided to go here.

ALAN ALAN I received a call from one of your offices, canceling a hard to get appointment. Was asked to return the call to reschedule. Gave up after 50 unanswered rings and the same result at other phone options. How do you call yourselves healthcare.