Random T ***FOR THE MENTAL HOSPITAL UNIT ONLY.***
To be honest my 3 stays there when I was in a pretty tough situation in my life was sucky. I don’t like plenty of the staff for their own reasons I’ll explain below.
First of all, this was a while back and I’ve heard from a friend who went back there that it’s horrible. Don’t sent a loved one here. For the children’s unit I was in, they constantly had children that were unruly and dangerous (expected, but they barely did jobs to defend anyone), and would just let these kids scream, kick and beat on doors to the point they had to lock everyone else in rooms. Again, expected, but most of the time they didn’t do much to protect the other kids by removing the threat. They just let staff talk to them for an hour and call it a day as everyone else was scared as they threaten to end our lives over a pair of socks. I’ve also heard from friends of mine that some people here were oddly… touchy. Along with that they put me in a room with demonic drawings and curses on my third visit, which they did repaint over after I told them though.
About the staff, my biggest concern was a nurse. I think her name was Amy, some platinum blonde dyed hair nurse with a tan. She was the worst nurse in the unit you could have. She would pick favorites with the kids who were specifically the ones who would beat on doors and try to attack other kids, and give them special privileges. Amy would consistently let these kids get away with things she would scold us for, for wether it was ‘they have a tough like’ (which, everyone who’s in the psych ward does), or ‘they have a disability’ (which doesn’t excuse enabling them learning it’s ok to act out). My core memory from my third stay was her searching rooms due to me and my friend passing a note about something personal in my life. I refused the note so they did a search of every room. Amy proceeded to let her favorite kid prance around in everyone’s room when we weren’t even allowed to talk to someone inside their room at their door, let alone go inside. She proceeded to grab my specific journal with all my thoughts, and took it. There was no possible way she could’ve known it was a thoughts journal if she hadn’t looked in it, as I had two. They aren’t even supposed to let people take journals they provide either.
Another time I had a bad breakdown in my room due to being upset with Amy’s favorite kid, and I was very upset. I hurt myself numerous times in it, including biting myself and scratching myself (though they dont care wether you hurt anyone here as long as its not traceable to blame on them, as long as they get their paycheck), and then heard later from multiple friends in the ward that the nurses and aids were LAUGHING at my meltdown and making comments about how overdramatic i was being. Mind you, this was a manic breakdown, i was not ok. no one came to check on me or even evaluate me after either.
I remember being here once and they had numerous small children who were clearly cases of being bratty children with enabling parents who I would see hit themselves and claim their parents bruised them.
Never send a mentally sick or in need family member here, this is a sick place with people who’s only priority is to help themselves, not the people who they are PAID to help.
if this hospital has any want to actually help children and adults who are mentally ill, find better staff, for gods sake.
1 /5
Joanna Swan We were waiting in the lobby of the emergency room for over an hour, while the rest of people visiting went ahead of us including people that came in after us. We went up to the front twice, before they told us the paperwork from the computer that was filled out never even printed out for some reason. No one bothered to ask why we had been waiting for so long without being called back.
1 /5
Morgan F. Misdiagnosed my loved one’s serious health condition in the ER which could have led to their death if not for a transfer to Hamot. The staff was negligent, nurses took hours to respond to my loved one’s needs and continuously said things like “oh I forgot” or “oh that slipped my mind.” All of this while knowing the patient was in tremendous pain and discomfort. My recommendation to anyone who is at this hospital out of necessity is to request a transfer to Hamot where you will actually be treated properly.
2 /5
Diane Bryant While visiting relatives for the holidays, I fell on the stairs and injured several areas of my body. Besides several contusions, I fractured my arm, in the wrist area, and caused a head injury. I checked published ratings before choosing where to go, and almost decided against going to UPMC Chautauqua; however, I’m so glad I ignored the negative comments! From the minute I walked in, until the minute I left, I was treated with the upmost kindness and extraordinary professionalism. From the triage nurse to the x-ray technicians, nurses and doctor, I knew I was receiving excellent medical attention. I certainly appreciated the care given to me.
Dr. S. Diane S. Bryant (resident of GA and FL) 12/27/24
5 /5
TheMeMy andI Profit is the sole reason this hospital is here, healthcare is a tertiary unintentional consequence. They will kill you if they can make more money for it, alot of my neighbors went there for help never to be seen again.
1 /5