Croteau And Sons Service Center - Malta (NY)

5 /5 Samantha Brooks: I want to take a moment to share a great review for Croteau and Sons Service Center. I had one of the worst mornings of my life when my car struck a metal box on the highway, narrowly avoiding what could have been a major accident. Thankfully, Croteau and Sons were the tow company dispatched to help me. They were incredibly friendly and professional. I had been dreading the cost, since in the past towing has always been very expensive for me. But they ordered me a new tire and repaired my vehicle for just $309. I’m truly grateful to them for being fair and honest instead of charging outrageous prices like many other tow companies. I highly recommend giving them a call if you ever find yourself in a tough spot!

5 /5 Mike Cayo: After reading several positive local reviews, went to Croteau & Sons for some work on vehicle. They were able to schedule me quickly, did a great job, and were very reasonable and honest on costs. Communication was excellent, using phone to review and accept the quote for repairs. Highly recommend! No need to look anywhere else...just go there!

5 /5 R&S Auto Repair: Tyler has always came through for me anytime I need a tow. And I have 100% confidence to send any of my customers his way if I’m unable to get the job in. Great guys and very knowledgeable in their field!!! Highly recommended

5 /5 Lyndsé Texier: I’ve had a great experience with Croteau & Sons. The team is professional, honest, and does quality work. They’ve been helpful in explaining what’s needed without trying to upsell unnecessary services. The shop is reliable, and I always feel like my vehicle is in good hands. Would definitely recommend to anyone looking for a solid local auto shop!

5 /5 Marc Secor: I chose Croteau and Sons for its close proximity to my workplace. I scheduled an appointment for a routine oil change and diagnostic evaluation for an illuminated engine light. They quickly identified the problem, and a couple other ones, through a multi-point inspection and sent an estimate for each issue, with photos, through text. The text system was one of the most concise, organized experiences, having the ability to approve or deny with the click of a box! Altogether, the work took three- separate, consecutive visits (due to obtaining an OEM part from a local dealership and my needing my car for commuting). While some may see this as an inconvenience, I did not, for the quality service I received, and the staff going a step further to ensure the OEM part as opposed to after-market. Additionally, the entire staff were friendly and personable, even addressing me by name at each encounter. An above five-star rating! I have found my local, family-owned service center. Thank you all!