5 /5 Mike Shallenberger: I was referred here for some rear alignment issues on my car. I brought my car in for them to look at it, and after an hour and a half of diagnostic work, the owner came out with printed out paperwork showing me a diagram of what I was looking at for repairs and explained it fully of what they had to do. He even undersold me telling me that he would wait to replace one part because it wasn’t necessary whereas other repair shops would have done it anyway to make money! He didn’t even charge me for an hour and a half diagnostic work! Everything about this shop impressed me from the one on one interaction with the owner, to the experienced technicians! I set the appointment for the work to be completed, and when it was done, the bill was 250 dollars cheaper than the estimate because they were able to save me from having to buy a part they thought I would need but turned out it wasn’t bad. They could have easily replaced it anyway but instead was very honest and had their customer service at an all time high. And to end my service experience, I received a text message a couple days later from the owner checking in on how the car was and making sure everything was to my satisfaction!! I will be taking my auto service work here from now on and would recommend this place!!! Thank you to you and your team!
