5 /5 Fina Haller: Love this place! They give you a great head and shoulder massage during the wash process. They always get my hair to come out exactly how I like it. They are always friendly. Unfortunetly I think some of the negative reviews are mixed up with another business down the road named "charming hair salon", especially the one that mentions nails and pedicure because they dont even offer that service here. NEW Charming Hair Design has been my go-to for many years, and I have never had any problem. They are opposite side of the street from the library and next to Sunrise Look Beauty Bar, which is convenient for me as I get my threading and waxing done at Sunrise Look (also great).