RRH United Memorial Medical Center - Batavia (NY)

5 /5 Patrick ODonnell: I recent had a medial emergency in where I was taken by ambulance to United Memorial in Batavia. From the moment I was brought to the ER to the moment I was discharged 5 days later, everyone from the nurses, doctors, surgeons, and even the cleaning staff and employees that delivered food, I was treated with respect and care. Everyone was there for my recovery and to ensure I was comfortable and understood everything that was going on. This is my first experience with any real medical emergency, and to say that I was scared was an understatement. Being away from family and my children was rough, let alone worrying about the outcome of my health. Everyone made me feel supported and like it would be okay. Even the night nurses who came to check on me and swap medications were always so wonderful, answering my questions and helping me get through my ordeal. I would recommend this hospital to anyone in my life, and appreciate all theyve done for me on my road to recovery.

5 /5 Noah: Came in to the ER with chest pains and I didnt even sit down in the waiting room before they had me come back. From the triage nurse to the doctor that saw me, even to the nice lady that came to change the trash in my room. Thank you so much. Everybody was extremely nice and caring. They did every test they could do to make sure I was healthy. The team here is amazing and I could not ask for more patient and understanding doctors, nurses, and staff. Thank you for everything you do.

5 /5 Savannah LaPierre: I have never had such a pleasant experience with ANY doctors or hospitals! Would give 10 stars if I could. I avoid being seen until I cant anymore, and was shaking as I walked in the door. Had I known how fantastic the emergency department staff were here I would have gone weeks ago! From the time I walked in the door until I left was no more than 30 minutes. I was treated with kindness and respect by every staff member I came into contact with from reception to discharge. They did not make me feel rushed, belittled, or uncomfortable for a second. The staff all seemed to be happy and passionate about their career, which the medical field SEVERELY lacks these days. Next time my family or I need emergency medical care I will not hesitate to go back. Its uplifting to see compassion and kindness in the medical field and people who chose it for the right reasons vs to collect a paycheck. I would like to give a sincere and heart felt thank you to the emergency department staff. ❤️ Some of my faith in humanity has been restored.