Sun River Health Poughkeepsie - Poughkeepsie (NY)

4 /5 Elle KD: I’ve been coming to Sun River since it was Hudson health. Clean facilities, front desk receptionists are working hard to get the line down. I was there for my appointment about 30 min early and was able to observe things. Supervisors are always walking around making sure the staff and patients are ok. The back offices are really short staffed and they seem to work as a team. The wait time to see Dr. Simpson is long but she does a very thorough check up. There is definitely a positive change over the last 10 months.

4 /5 Lauren Mitchell: The actual people I’ve dealt with(doctors nurses reception staff) are absolutely wonderful and care genuinely about what patients. However, the entire scheduling system/patient portal leave a a lot to be desired. My providers are never listed on their doctors which doesn’t allow me to use the patient portal for almost anything (which I was instructed to use to schedule stuff) and you can’t call the offices directly, only the 1800 call center so can’t even speak with the people in my particular branch office about anything which make it’s an uncomfortable impersonal scheduling situation for ‘sensitive issues’.