TRC Auto Repair -The Right Choice - Highland (NY)

5 /5 Bonnie Brill: We took our vehicle to this facility recently due to a concern over a possible issue with some motor mounts. We originally changed 2 of the mounts but were concerned that all 4 needed doing so we scheduled to have the two remaining ones done. Upon entering for our appointment we were greeted by a welcoming committee of 2 beautiful & friendly dogs (We could see returning here just for some emotional therapy from these 2 love bugs). The mechanic looked at it & reported everything was fine & that being its a handicapped accessible vehicle is the reason the dynamics of the engine mounting were purposely changed to accommodate the modifications. We were impressed with the honesty and time he took to explain everything to us & that when it came time to pay the bill he said dont worry about it. This place has made me a customer for life. Very friendly. I highly recommend this place. On a final note. We struggled with wanting to give them 5 stars but the entrance is not totally accessible for all wheelchair users (particularly those with weak upper body strength or in a power wheelchair). If they correct this issue we will change them to 5 stars. Update 8-16-24: TRC is now fully accessible after their recent modification to the entryway. Thank you TRC.

5 /5 Matthew Espenshade: My experience with TRC was wonderful! Two days before my daughter’s graduation from West Point, her car started making concerning sounds. After graduation, she had to make a 14 hour drive to Tennessee where she was getting married. I explained the problem and the situation to TRC. They were friendly and sympathetic, getting us in immediately to check out the problem. I got a call first thing in the morning and they had already diagnosed the problem. It allowed us to have peace of mind, enjoy graduation, and get her safely back to Tennessee for her big day. I can’t say enough about their friendliness, professionalism, and integrity. Thanks TRC!!

5 /5 TJ Gastio: The entire team at TRC is professional, fair, and trustworthy! They are skilled professionals I know I can trust when I need service on my vehicles. Work is always done correctly and completely with attention to details and a commitment to quality and customer satisfaction.

5 /5 Rose Van Tine: Wish I came here sooner with my Subaru. A client I dogsit for recommended Matt to me after I told them about a repair shop that I normally use said there was nothing they could do for my car. Matt stepped up to the plate and more and found some other issues wrong with my car. He was able to fix them in a timely manner and at reasonable prices. Everything was listed with prices that includes both parts and labour. Not to mention, I was finally able to pass inspection. Whats nice is if youre like me and you have phone anxiety you can text him and see if you can make an appointment with him. As far as I know no other mechanic/car shop does that (and they should!) They have a nice waiting area with a pacman arcade game that is free to play. And a waiting area outside too. Everyone who works there are very friendly and down to earth. Highly recommend this place. Bonus points: they have two of the cutest and fluffiest Golden Retrievers Ive ever seen. Their names are Oliver and Benson. More repair shops with pups in them please.