5 /5 HCTIW: I went to get my nails done on a Tuesday and they had started to chip on Friday. The application process wasn’t done properly so that’s why the gel was coming off. I went back and asked them for a refund or for them to redo them at no cost to me. They agreed and I was very satisfied with the results. Five stars because I really appreciate the way they made things right. I love how it actually covers all the edges of the nail.