Laura trochlell I absolutely loved the girl that cut my hair. I havent had it cut in 14 years. She took her time and asked me what I thought about layers etc. She did terrific job. I would return to have her do my hair again in the future. Wait time was very fast. I didnt have enough time to rest before my name was called. Great experience. Thank you
5 /5
Jorge Benavidez Very nice, professional, clean service. Atmosphere was great music was also great. My hair cut was perfect coudlent have asked for a better cut. Highly highly recommend Anaissa my whole family has gone to her for years now.
5 /5
Gina Lacefield The lady that cut my hair messed it up bad. I live in another city. I called there and left a message for the manager to call me back but they have not. She knows I don’t live there so why bother calling me back. My hair was evaluated by another stylist that confirmed my opinion that it looked like two different hair cuts. My hair was way past my bra. I asked for a lot of layers. She did not start with framing the face and showing me how much she was going to take off. Instead she pulled my hair all the way up and cut from there. Sure, if you know what you’re doing and yourself experienced, it can be cut that way. She was a nice person. But she went to town on cutting may hair and ended up cutting the frame about six inches in and this went around my head at he same length. Looking at me from the front, it looked like I had a medium bob. I tried to style it to see if it was me but it never would lay right. I had to tuck it behind my ears so you could not notice the bad hair cut. My point is this. Own up to your work. If you have an unhappy customer that calls to complain about your work. The least you could do is call them back and apologize. I think her name was Melissa. I’ll post some pics. I’ll be back when I go visit my Dad but not to get another hair cut from there. The last pic is the hair cut that I got to fix the bad hair cut. Notice the hair I pulled to the front to try to hide it. Even that is messed up. I was planning on growing my hair even longer but in the end, I had to cut off 7 inches just to make it look better. Not happy about the no call back. It’s not professional and not how to run a business.
There’s a pic there that shows how long it was before she cut it. It was longer than that tho. Shame on the manager for not calling me back too. Shame on both.
1 /5
Hector Villarreal I’ve been going to SmartStyle in Alice for a while now, and I can confidently say they deserve 5 stars! The customer service is always excellent, with friendly and professional staff who make you feel welcome. On top of that, my cuts always come out great. They really take the time to listen and ensure you’re happy with the results. Highly recommend!
5 /5
MARIA S BAUTISTA-PENA This establishment is always very attentive to our needs, our son has Autism and haircuts has always been an issue with him. Your staff has always taken their time with him and make him comfortable as possible talking to him letting him know what they will be doing next making his visit a great one every time. Thank you to all staff your doing an awesome job.
5 /5