Read Pam I had an unpleasant stay at this facility. I had spine surgery and the care was awful and Im not a complainer. I cried most nights! A terrible stay of 3 nights.
3 /5
John Hardt I recently underwent spine surgery at Baylor Scott & White Surgical Hospital, and my experience was absolutely outstanding. From the moment I arrived, the entire team made me feel cared for and supported during what could have been a daunting time.
The doctors were exceptional, explaining every detail of my procedure and ensuring I felt confident and well-informed. The nurses were compassionate, attentive, and always ready to address my needs during recovery, from pain management to offering words of encouragement.
A special shoutout to the physical therapy team—they were instrumental in my recovery. Their expertise, patience, and personalized approach gave me the tools and confidence to regain mobility and strength after surgery. They truly went above and beyond to ensure I was progressing at a pace that worked for me.
And let’s not forget the food! The meals at the hospital were excellent—fresh, flavorful, and thoughtfully prepared. It was such a pleasant surprise to have delicious and nutritious food during my stay, which made the entire experience even better.
Baylor Scott & White Surgical Hospital truly stands out for its combination of medical expertise, compassionate care, and attention to the little details that make a big difference. I am incredibly grateful for the role they played in my recovery and would highly recommend them to anyone in need of surgical care.
5 /5
Jerrin Jacob Horrible experience!! Do not come here!! My dad went here for a sleep study and he was treated very poorly! They were very rude and did not provide him with a comfortable mask the entire sleep study! Additionally, when he went to pay his bill the lady did not say there was a bill to be paid. Later he waited for an email or a bill to be sent to him via email or the mail but received neither! 8 months later they sent a bill to collections. There is ZERO communication with this hospital! The year is 2024 and the fact that communication is equivalent to the 1900s!
1 /5
Molly Munkres From the financial and accounting department, to the pre op nurse, to the anesthesiologist… I could not have asked for better. I regret not getting everyone’s names! This was my first surgery and I was extremely nervous, but everyone I encountered here was fantastic. I am so thankful.
5 /5
Cindy Johnson Dr. Jesse Even, M.D., Ambrosia Willoughby, the nurses and anesthesiologist were all exceptional! Dr. Even has performed three different surgeries on me. I had surgery on my neck and two surgeries on my back, and they were all very successful. I have suffered for many years in pain and I was becoming limited on what I could physically do on a daily basis. Dr. Even has given me my life back. He is the “BEST”!!!
5 /5