The Best 13 highly rated medical facilities near Pearland, TX (Page 2)

Angela LaFond Went for annual Medicare exam and saw physician assistant. Made imaging appointment and when I got there, there was no order and incorrect diagnosis code was used. Walked over to office at 12:20 pm. All doctors at lunch. My appointment at imaging starts at 12:45 pm. Lets see if this can be rectified before then. I handed a post it note to one of ladies at the front desk and advised her that the diagnosis code was incorrect and the order had not been received from the physician assistant. Called 7133385555 to speak with executive office about this entire debacle while still in the office. Same lady at front desk called me up to the desk to advise that doctor had put order in system and I could go back to the imaging center. I went back and the doctor entered the code that was on the post it because the lady at the front desk gave doctor incorrect information. Now my 12:45 appointment has turned into a 4:30 because I missed my time. Incompetence at its best. I wont be seeing the physician assistant again.

Angelica Cannon Dr. Recavarren Abarca is the BEST! She was so kind and patient. I have a lot of anxiety when it comes to doctor appointments and she was very reassuring and very informative in my care plan. She didn’t just try to rush me out the door and answered any questions I had as well as be very thorough with the exam. The nurse and front office were also very friendly!

Anna Anderson Do not go here. My dads appt was at 8:30, and the doctor didnt even get to the office until 9. My 76 year old father has a large open wound on his arm. When we finally got to the room, the nurse removed the bandage and applied a topical ointment then covered it with gauze. When I expressed concern that the plain gauze would stick while we were waiting, she hastily removed it. The nurse and a tech person then discussed the new tech system for about 10 minutes in our exam room, and no one said one word to us. We were then left in the room for another 10 m with nothing covering his wound. No one really listened to him. At one point, the nurse left the room in the middle of him explaining what caused his fall that led to the wound. The whole thing was very unpleasant and gave me absolutely no confidence that they knew what they were doing. The doctor was dismissive of my concerns for my dad. When we had to change the bandage at home, it was stuck to the wound and was very painful to remove. This is what I had tried to explain to the doctor (based on the first time we had tried the method she was using), but was dismissed. When I asked her if what she was using was the same as "Xero gauze", she took out her phone and googled "Xero gauze" and showed me that nothing was coming up and she had no idea what I was talking about. Turns out I wasnt saying it exactly right - its xero form gauze. For the record, if you google Xero gauze, Xero FORM gauze is the first thing that comes up. She knew exactly what I was asking. The only staff member that was kind and helpful was the woman at the front desk. Nothing about the appt was helpful and we will be cancelling our follow up appt.

Max M Always had great experience here with Stephanie taking care of my Dads bed sore and other trip fall cuts. Dr Asari took care of him at the rehab center as well as here. She is wonderful , warm, friendly and funny!

Dee Tran I have been seeing Dr. Torres as my PCP since I moved to Pearland a few years ago. Communication via EverydayWell portal with NP is always on point. I tend to schedule my wellness in advance; however, never have problem to be seen the same day for acute issue. Dr. Torres is great but Dr. Talati is also thorough. Havent had to wait for more than 20 min passed appointment time. Waiting room & facility are clean & well kept. No issue with staffs. Parking is free.

mary alice garza I had a great experience with Houston Methodist Primary Care Group. I was able to schedule a same-day appointment, and the staff was incredibly efficient and attentive. I was seen quickly, and they conducted both a strep throat and COVID test with fast results. My prescription was promptly called in, making the whole process seamless. Highly recommend their excellent care and service!

aghapy Dr. Sam Askandar is very attentive, knowledgeable and have excellent bedside manners. He took the time to listen, explain my medical condition and I have been feeling healthier since I started seeing him. When I send him a message about a concern, he responds back in a timely fashion. I have been recommending him already to all my family and friends

A M Dr. Audrey Lacour is an awesome PCP. Very grateful to have found her and appreciate how kind and attentive she is. I would recommend her to anyone looking for a new family doctor. Also, Ebony who works on the administrative side of things was super helpful and proactive trying to help get a prescription filled during the hurricane and power outages. Thank you!

samia saadalla Dr. Sam Askandar is among the best and most compassionate doctors, always approachable with a warm smile, attentive to patients, and providing accurate prescriptions.

Maggie Yacoub Dr. Sam Askandar is one of the most skilled and compassionate doctors, known for his professionalism, warm smile, attentiveness, and exceptional care in providing accurate prescriptions and ensuring the well-being of his patients.

Cecilia Garcia My first time visiting any HCA facility and it was by far the best ER I’ve ever been to. The Nurses, NP’s and Radiology department sense of urgency was incredible. The TEAMWORK was wonderful to see. I hope to not have to come to an ER again, but I would highly recommend this particular one.

Ron Roberson I want to give credit where credit is due. The great service I received the first time brought me back yesterday. I had a paper with all the names of the staff and I misplaced it due to the trauma I was experiencing.The lady at the desk whenever you come through the doors is always nice, and patient. I remembered Richard the guy had an amazing attitude, was very attentive,very professional. My nurse Melissa how could you forget her. She is an amazing nurse. Very knowledgeable, her attitude is caring. She let me vent and gave me the solution to what to do to recover from the flu. Thanks Melissa you are a great worker. The entire staff on that shift that I came in contact with had good, positive energy. If you need emergency assistance, stop through and get treated by a professional and reliable staff. Keep up the good work.

Sabrina Wicks This place is trash. I came in because I couldnt breath I was throwing up bent over in pain and unable to function. They tested me for covid flu and strep. Once they came back negative they told me I was fine. You can clearly see I was not fine I couldnt breath Dr Syed barely put the stethoscope on me in fear that he would touch me. He lied and said I had no weezy wouldnt do any blood work or even a iv when I was throwing up. Which would mean I was dehydrated. I came to the Dr office today and as soon as she saw me she said you weezing bad and gave me a breathing treatment and anti nausea meds after she witness me throwing up yet again. If you need a ER dont go here especially if Dr. SYED is there he just collecting a check dont even want to see patients. He didnt even want people in the back when those rooms were empty he come to waiting area and quickly discharge people so he can get back to sleeping.

M I brought my family member to the ER and was so impressed with the care she received today. Thank you Willemina for taking such great care of us!!! I highly recommend this ER! The nursing staff is Amazing!

Lisa Carter The team took great care of me last night. Everyone was super nice, from the front desk staff to the nurses to the physician. There was no wait; I was taken to the back almost immediately and treated quickly. I made the right decision going to Houston Methodist ER.

Gail This is not a tiplical ER it is more like Urgent care staffed with Dr. You do not get a bed you sit in the waiting area. They dont like letting people in the back with you when you speak with the Dr. I will not being going to any "ER" that not attched to a Hospital Charge you the same but you dont receive The same service.

R M Ive been here twice within one week. Both times, each of the front desk ladies were genuinely kind, caring, and helpful. Both times all the nurses were also quick to tend to my adult children and get them the critical/urgent care they needed.

Bingquan Wang This ER center used to be good, and my last visit with Dr. Goranson was good also. However, my visit with different doctor and nurse today is horrible and became a joke. That nurse and doctor are messed and have no any idea to treat my symptom, but kept me to do blood work and CT scan. Then I didn’t get any treatment and just wasted time and money there. At last, I got two words from the doctor and nurse about how to treat my symptoms: “Don’t know”. A joke! Also the security guy treated the patients very bad and rude. My this review gave it one star, and actually I hope zero or negative star to give.

Teodolindo Junior Martinez Gonzalez I went today 06.20 with my son, everything was great except the front desk service very rude and unprofessional, from the first time he told us that it will be a lot of waiting time but at actually it was 15min wait, and he refused to provide us an estimate of the total cost, which is our right.

Ophelia Eady Great visit with friendly staff.

Dana Lewis I recently had to go to the ER in Pearland for the Flu. I was terribly ill. The RNs that took care of me were excellent but I never ever saw a doctor, a PA, a NP no one other than the RN. No doctor or mid level provider entered into my room to assess me. But rest to sure I got that bill like they did. Never again!!!

Kaylin Reis Brought my 5 year old in for evaluation of respiratory distress and received terrible care. I’ve never been so disrespected before. There was basically zero assessment of my child and his upper airway (no assessment of his ears, nose, throat, none of his cough or his retractions around his clavicles or trachea) and when I requested a second opinion and requested an appropriate treatment plan for my child, I had actual providers roll their eyes. And to top it off, when I pushed the call light for assistance, it was unplugged. The hospital and staff need to look at their protocols for their care in children and childhood illnesses. Would never recommend this campus and will be taking my family else where.

Steven Weatherford I have been in this hospital, unfortunately several times. I always come here because I feel the hospital is run almost perfectly. Great staff from nutrition all the way to the nurses. Doctors may not always have much time to spend with you, but the time is well spent and informative

Darlene Hunter My last stay with This hospital was March 04, 2024. I had a major stomach repair. Great Surgeon. The nurses were wonderful! I was there almost 3 weeks because of other causes. I am having knee replacement next week. I would always choose this hospital! I dont know where or how the negative reviews were posted l, but my experience was not in line with those experiences.

Morgan Ashworth I had my baby here 2 weeks ago. Personally, my doctor was amazing but because of my insurance, I had to deliver here. Multiple times the doctor in OB Triage tried to send me home with very high blood pressure readings. I have a history of pre eclampsia. Finally, my own doctor decided wed deliver early. The nurses jn recovery were nice. Fast forward a few days, somehow things went unnoticed and I had to return 5 hours after discharge because of symptoms of postpartum preeclampsia. The NURSES in the Obgyn Triage were awful. Ive never been treated so poorly by medical staff. They were okay until I was admitted. I guess they didnt feel like working. After that, I was constantly berated. It was a huge inconvenience to them that I had my 3 day old baby with me. My mother was with me since I couldnt be alone with my son in my condition. Nurses rolled their eyes while I nursed my baby. One told me to put it (my breast) away. One nurse (i didnt get her name but she has the number 27 tattoo) took advantage of any opportunity to talk down to me. She accused me of attention seeking, she accused me of disobeying doctors orders and said I didnt need to be there, she raised her voice at me for taking too long in the bathroom (I JUST had a c section). She even scolded me for waking up to change my newborns diaper. She constantly spoke over me and interrupted me. Evidently night shift made me out to be a problem patient because day shift came in with an even worse attitude. Every little thing sets these nurses off. The most i ever asked from them was for some water. Otherwise, i just laid there with my mag drip. They need some sort of sensitivity training. As a postpartum mother who was listening to her body like she should, these women made me feel like the biggest inconvenience. I didnt choose to have postpartum trouble.. No one communicates with you like a person. They come at you with aggression and make you feel small. I was at a very vulnerable state and these women just made me feel emotionally broken.

Shauna Herrera How this hospital has managed to stay under performing for over 30 years, I can’t even Comprehend. As soon as I got admitted by ER recently, I sat in the waiting table for a while explained to a relative this was the same place I went to at 17 with a gash on my throat, and got left untreated. I am explaining this to my relative because in the background someone was screaming in excruciating pain for quite a while as if no body is even attending to this person. Now, I a m in my 40’s and this time I got transferred from my CHN through an ambulance, and all of the excellent treatment was done on the ambulance providers. They told me everything they were given to me as they gave it to me. When I got to the ER the girls were very functional and making sure that provided for, setting up with the momentum that the Ambulance had brought in. Then the shift changed right away, and I just got left there. Supposedly the doctor wanted me to stay overnight. By 9 pm, I never got a room, food, and had to beg for pain med. The second shift attendee started debasing my request with sarcastic innuendo blaming my need to simply undo my measuring devices to use the restroom as a reason for his neglect; first you don’t argue with any body in the professional world, and second, these are caretakers who should be more than that. I was peeing in my pants because of the coughing and, and he would yell at me for getting up to go to the restroom to try to not pee in my pants. And I’m being very professional about everything asking to have a different nurse serve me, and right away all the whole staff went into was a defense mode making me the enemy of the whole ER . “ Be quiet we don’t want people to know how bad this facility is..” The rest of the staff on the shift argued the whole time. I’d ask for something and they never bring it to me. Then when I’d ask again that’s when they would find an excuse to bring it up as an argument. This is the most self-centered group of caregivers I have ever seen in my life. They should all have been in a different profession. When somebody just asks you for water and you have to turn it into an argument, there’s something wrong with the maturity level of the people running these emergency rooms. They even went to the extent of calling the security, altering my file saying “I was denying service when I was not they were refusing to give me Service.” The whole time I was there I felt like I was being held against my will and under the contingent that the doctor would show up in the morning with my prescription and a diagnosis. I had seen YouTube videos of hospitals like this in California, and they are the most horrific videos you’ll ever see of a hospital being ran as a pseudo prison facility. Because that’s how they treat the inmates inside the prison - NOT civil society. Southeast Memorial in 30 years hasn’t changed. They have always neglected their service in the emergency room. One would expect to have exceptional service in 2024, it doesn’t exist at that facility.

Rodolfo Flores Just had a Teladoc with Dr. Vi Nyugen. Worst experience ever. She didnt listen to a word I said. Horrible doctor! These kids nowadays have no bedside manner.

Trung Pham This lady is coming to work with so much anger. If you decided to be someone primary care physician, at least pretend to care about them and be courteous. You are making your living off your patient so have a little passion and a little empathy toward the people who come to you for medical advises. You will feel much better by the end of a hard working day if you smile more and stop acting like it is us who have ruined your day.

Emma Lopez Do not go to Dr. Vi Nguyen, unless you want to waste your money and feel disrespected!!! I totally agree with the last 2 comments about her. Had an annual physical check up with Dr. Vi Nguyen today that lasted for less than 5 minutes. Barely examined me physically (~1 min - just for the sake of doing so), asked a few basic screening questions that Ive already answered in the health questionnaire forms prior to the appointment. Never introduced herself, looked annoyed and bitter. She acted as if she was granting me a favour, as if I was a huge burden for her, and like a privileged person looking down on her patient. I asked less than 3 questions, but every time she would roll her eyes at me. Her responses were just either yes or no, no other explanations. She aimed for minimal talking/interaction, then rushed me out of the examination room and refused to address my medical concern because "this annual checkup only included blood work". Then why didnt you just give me the lab order? Whats the point of seeing you for an "annual physical checkup" thats supposed to last 30-45 minutes on average? I just could not believe this kind of attitude and behaviour are coming from a family doctor. Ive worked with and was seen by many doctors (both US and Canada), never have I met one that triggered me so much I had to write a review immediately. I was in a rush to get my blood work done and had to take the earliest availability. Dont make the same mistake as me, I am sincerely warning you! I am also a HCP and its just disappointing to see this kind of behaviour and care directed towards patients. Clinical abilities are one thing, but its just as much important to treat people with respect and courtesy, a very basic social skill for every normal person, not just doctors. I feel sorry for Dr. Nguyens patients (just know that you guys deserve better). Finally, just a note for Dr. Nguyen, dont embarrass or de-value your other colleagues (how you portray yourself can negatively impact other family doctors reputations too). Learn to smile, relax, be polite. Its not too hard, you made it through medical school! If you were going to be a doctor, please act like one to match with the value of your white coat! :)

Quana Washington As someone else has already stated, seeing Dr. Nguyen was not helpful because she made me feel as if I were a burden on her day. She never listened to my concerns and would even talk over me just to throw prescriptions at me. She never ordered me any blood or urine test. Not only that, no urine was taken for my ‘well woman exam’ She always dismissed my concerns and even went so far as to suggest very condescending recommendations. I know the medical field has been stressed due to food, but my goodness, where is the empathy or simple humane treatment. I stuck it out with the doctor as long as I could just thinking it was all due to stress centered around the pandemic. However, I have now found a new PCP. I pray other patients have or have had a much better experience than me.

Populist Hawk Went for appointment today while searching for a new primary care doctor. No bedside manner and not at all helpful. Seemed more like I was a burden on her day than anything else and honestly, didnt really do much by way of "looking me over". I originally wanted to visit Dr. Hudson but she was out on maternity leave so I got stuck with her. Way to make an impression Dr. Nguyen... I will not be returning.

Koron Wilkerson had surgery done at one of their locations. they billed the insurance company wrong and therefore my claim was denied. its now been 4 months and still no proper appeal has been done. this is making me have to pay $80 twice a week for PT because I have yet to meet my deductible. the communication and the follow up is horrible.

Avery A The Altus Infusion branch part of the company is not very organized. It is like the left hand does not know what the right hand is doing. They said to come in at 8 and no one showed until 8:30 am. They do not communicate appropriately. Upper management do not return phone calls within 24 to 48 hours. They have different policies for different offices across the country with no uniformity. Patients are not communicated to on a consistent bases. They are always asking them to use out of network insurance benefits when not necessary.

Lisa Walker I HATE to have to up date this review,however,I must. Altus was taken over by Pharmacy partners and since 1/2019,, the culture exhibited has changed. They still use the original slogan, HOWEVER, the actions do NOT match. Their dedicated employees are being reduced to more ticks on a bottom line ! They are not treated as a valued representative of the company,rather, more like expendable!!! Beautiful, peaceful environment and EVERYONE USED TO embody the company slogan, "Treat patients like family".

David Hansen They dont back their own advertising claims and guarantees. They advertise 30 & 60 day guarantees on CPAP masks on their website. When I started the process of getting a new mask, I tried 3 different models each having a problem fitting me. I returned all 3. I paid my invoice. And now, they say that they cant send me a new mask for 6 months! They claim that the guarantee was only on the first mask I tried. I couldnt keep any of the masks I tried because of the sores they created on my nose. I dont have any new mask from them but they have my money and they probably have my insurance companys money. Each time I called, I was told that the problem was with me or my insurance company. They change the rules as they go along. The problem lies with Altus Medical Equipment. I am sending my complaints of false advertising and taking my money without supplying goods to my insurance company, my doctor, and to the State of Texas Attorney General. When you feel like youre getting screwed, fight back!

Angela LaValley HORRIBLE HORRIBLE COMMUNICATION with women who sound like theyre talking thru their noses..extremely HARD TO GET AHOLD OF ANY of the 24 on call NURSES FOR ANSWERS OR INFO WHEN WE NEEDED THEM AND THE FUNERAL HOME HAD MY WIFES BODY JUST SITTING THERE FOR A WHOLE WEEK WAITING FOR A DOCTOR TO SIGN OFF SO THEY COULD FINALLY CREMATE Her AFTER THEY TOLD US EVERYTHING WAS ALREADY DONE???!!!!! DO NOT USE THIS HOSPICE IF YOU WANT TO DIE PEACEFULLY, in a timely And respectful manner. CHOOSE A DIFFERENT PLACE with social workers who ARENT "dying" to move on to the next patient...Horrible place.

Sparkle Jones I truly do not have the words to articulate my disappointment in my visit here. While the nurses were friendly and the wait was short, those are the only positives I can use to give the rating Im giving. The communication regarding test results were less than acceptable. The PA left much to be desired in regard to thorough explanation of the results and what they mean. He wanted to discharge my son before even doing blood work. He recommended my son see a cardiologist with 2 days; however, he never put in a referral. I called back to request the referral and was told that the very people who evaluate medically do not send referrals. So, I had to pay to see our PCP, get him assessed again, and get a referral. That is not what was explained to me. After visits with the PCP and cardiologist, it was confirmed that dehydration was the issue. Sadly, I asked about that at the ER visit and was told my son did present with symptoms of dehydration. So disappointing. The stress, worry, and concern weve had as a result of this experience is unfair. The only reason I will not state the name of the PA is because it is my hope that after the review, his supervising physicians will give him better guidance and mentorship.

Bethany Butler First I want to say then I personally wouldnt have recommended because usually theyre more expensive than other hospitals, but I will say that this particular ER Department was fabulous. So the nurses were Skylar and jennifer. Both Skylar and Jennifer need kudos Both ladies were phenomenal. They were very accommodating they were understanding they showed empathy they were human. You dont see that as often anymore. There was one more nurse in the morning but I dont really remember his name he was a young Asian man. But he was brief in the situation then the person got transferred over to CDU. Lisa the nurse in CDU was amazing as well. She was attentive. And that was fabulous for me because I did end up leaving. I will say that the reason for the four stars is because when the admitted was advising me that when I wasnt there it felt like some of the other nurses werent as attentive as they had been in the ED or when i was there. Like if they pressed the button the Staff would take an extra long time to respond. Some of the review above is from what I saw while I was there. And I didnt really appreciate that the hospital sent the admitted home without any medications after knowing that the precise reason for the emergency room visit was pain. And no offense to any medical professional out there but Tylenol and ibuprofen are a joke. That is for people who do not know what pain is. That goes back to me advising that if I had been there I dont believe there wouldnt have been at least a prescription. So I didnt appreciate how everything was handled while there wasnt someone there staying on top of the people in the CDU Department. I shouldnt have to do that staying on top of people who are supposed to be professionals and in the line of work of caring

Fatima Martinez I want to express my deepest gratitude for the exceptional care my mother received at Memorial Hermann Pearland Hospital during her emergency surgery. From the moment she was brought into the emergency room, the staff immediately took action to get her stable and started procedures to determine the root of her pain. We greatly appreciate the staff from the Intensive Care Unit. Dr Bailey for keeping her in your unit and making sure she was taken care of, Nurses Petronella, John, Ruben, Von, his great energy brought a ray of sunshine during the overnight hours, Diana and Abigail the dedicated care you provided to my mother made a significant impact on her recovery. The professionalism and compassion exhibited by the entire team were remarkable. They treated my mother with kindness and respect, making her feel like a valued individual rather than just a patient. We are particularly grateful to Dr. Perez Viso, who performed my mothers emergency surgery. Her expertise and commitment to my mothers well-being undoubtedly saved her life. Dr. Perez Viso went above and beyond, showing immense care and empathy throughout my mothers stay. She always addressed our concerns and answered our questions without hesitation, even for her post-op appointments. Words cannot adequately convey our appreciation for her skill and dedication. We are forever grateful to Memorial Hermann Pearland Hospital for the outstanding treatment my mother received. Will definitely recommend this hospital for your medical needs.

Amanda Flores My mom who is elderly and has dementia came through the ER via EMS and she was admitted very quickly. We were told she may need to seek another hospital due to not enough beds but they ended up keeping her. While at this hospital, she had 2 surgeries and the staff and nurses were AMAZING! I remember a Rosie and Kathleen (possibly), well the whole surgical team was great! I met the surgeon as well and everyone was so nice and very informative. After both surgeries, my mom had only one nurse that was not the best and gave us attitude, her name was Taoa (possibly). I wanna express the people who outshined during my moms visit. Nurse Arlene, Nurse Ernesto, Charge Nurse Summer and Maria. My mothers room was dirty at times but after my family member reached out, it was cleaned. I did have some concerns with the social worker, doctor and discharge. It seems like they were literally trying to kick my mom out because there was nothing further they could do since my mom is now bed bound for rest of life. The doctor spoke about feeding tube/poop bag and a chance to speak with him with the family but THOSE THINGS NEVER HAPPENED NOR WAS DISCUSSED FURTHER before her release. We kept getting calls from equipment and home healths about my mom discharging and the family NEVER WAS DISCUSSED ON WHEN AND DATE. I did have a conversation with a home health person and i cannot remember her name right now but she gave me the best details and told me hospice would reach out to me to provide me those details. So I could at least have both process details before speaking with the doctor (WHICH NEVER HAPPENED). Hospice took over quickly and the same day I go in to sign papers, they advised she was being discharged without speaking with the family ahead of time to be able to get her ready at the home. I was told an ambulance would be taking my mom home between 3-4pm and then I had lunch at the hospital and came back up to her room around 3 and was told she now would not leave until 5-6pm. Hospice nurse came to my moms home around 6:30pm and my mom was not home. I called the hospital at 7:20pm and was told my mom left 15 minutes ago. Ending was not the best and it saddened me a bit but I guess next time around I will be more prepared. I did see the bad reviews and Im pretty shocked at reading them. I did have both good and bad times but MOST OF THE NURSES WERE AMAZING!! The doctor who assisted my mom could have been more informative and followed through better.

Mack Jewell Rudest nurses in the entire medical field. The hospital should be utterly humiliated by the absolute inconsideration and utter lacking in bedside manners. I wouldnt even take my enemies here. Do yourself or whoever is in need a lot of headache and frustration and go to literally any emergency room or urgent care that is not here.

Matthew Marion Memorial Herman appears to be dumping patients on the streets! My wife and I have witnessed over the past month, 6 incidents of patients wandering the streets near Memorial Herman hospital. Most the incidences the patient appears to have dementia, be confused or in one case mentally disabled. In all cases the patients are still in their scrubs, some nude underneath exposing themselves, they have their hospital wrist bands still on and are walking aimlessly or sitting just off the street, or near the roads. My wife has called 911, Harris County Constable, Precinct 2, to bring some aid them. It is obvious they have recently received care from Memorial Herman hospital, as they are in a 250 yards radius of the hospital with no other care facilities in the neighborhood. But today my wife reported the latest incident to 911, Harris County Constable, Precinct 2, at approx. 6:26 & 6:32pm 7/16/2024, the person was located at the Food Town grocery store on Scarsdale and Beamer Roads, Houston, TX 77089.

Larry K Poston Jr My Brother was brought here by ambulance to the ER unbeknownst to me but I received numerous phone calls from the staff. The pharmacist, Social Worker, the Nurse on duty as well as the Doctor treating my Brother. This has happened over several days keeping me abreast and up to date on not only his condition but treatments needed. A want to thank all them and the entire staff and Administration for the truly remarkable and caring personal that are affiliated with your Hospital. Kudos to all and a very Heartfelt Thank you all! Went there to visit him today, y’all have a very hard job but all are very diligent in your duties and go above and beyond, God Bless you.

audrenique brown HORRIBLE ! RACIST! NEEDS TO BE SHUT DOWN! the doctors are very selective with who they help and the nurses are RUDE! i sat in the ER for 3 hours and got NO HELP! after asking for my discharge papers the nurse looked me in my face and told me everything they have done would be on my MYCHART also stated they were waiting on my imaging, mind you NO ONE TOOK ME TO GET AN XRAY or anything so how were you waiting on my images? after explaining that to the nurse she literally looked at me and shrugged - NEVER AGAIN

Tray White My first child delivery went amazing. Don’t think it could’ve gotten any better. They took great care of my wife. Just a bunch of Karen’s in the reviews.

Esme HM Sad to say but healthcare system is only worried about collecting a paycheck, they don’t care about your health. We had a horrible experience here, don’t go if you’re sick. The drs just want to collect their money or bill the heck out of insurance if you have it. We went on 12/23 at 2am. My husband was having fever at 102 with body aches chills cold sweats and a terrible cough. There was a lack of empathy and bedside manners by staff and ER Dr on duty. At intake the nurse was already trying to diagnose my husband with sepsis. He got tested for strep, flu, covid, and got X-rays to test for traces for pneumonia, all came back negative. Then when we did see the ER Dr on duty, she didn’t even acknowledge my husband’s pain. Her only concerned was getting his fever down and discharging him out. There was no sense of urgency, empathy, compassion provided. No medicine or antibiotics, steroids, given to help treat husband’s symptoms. We were just told was for him to take Tylenol and Advil. On 12/26 still not any better I took husband to PCP and he was given better care and medicine to treat flu. Steroids and antihistamines were prescribed to treat fever, pain, and inflammation. Immediately he feeling better after 5 days in bed sick. People go to ER for emergency treatment sadly this place is not it. Avoid it unless you feel like being charitable given away your money to careless Drs.

Rodolph Farah I had an awful experience at this hospital. From the moment I walked in, the girl who checked me in was extremely unprofessional and rude. Despite me almost passing out, there was no sense of urgency or care shown by the staff. I felt completely neglected. The only things they did were a blood test and an X-ray, and I’m pretty sure it was just to bill my insurance. I wasn’t seen by a doctor at all during my visit, which is unacceptable. To this day, I still don’t feel well, and it’s clear that they didn’t take my condition seriously. This place is a disgrace and should be shut down. Nobody should have to go there unless they have absolutely no other option. Shame on this hospital for the lack of care and professionalism

Ebony Sampy Nurse Practitioner Tim and Nurse Leah were absolutely amazing! Before diagnosing and treating me, Tim took the time to ask about what was going on and what had brought me in. Not only did he ask, but he truly listened. He also explained everything he was doing step by step, ensuring I was completely in the loop throughout my entire care. Afterward, Leah came in to administer the IV and draw blood. She displayed the same qualities as Tim—patient, empathetic, and caring. She made my first IV experience seamless and stress-free. Once all the results were back, Tim returned to the room and personally sat with me to thoroughly explained his findings. He went over the aftercare treatment in detail and reassured me that they are always there to help. Tim and Leah were incredible professionals, especially in an emergency room setting. Overall, my experience at this ER was nothing short of exceptional—the staff was kind, and the facilities were clean.

David I arrived at Memorials ER around 6am on a Sunday and unexpectedly found the waiting room empty. This was a blessing for me with the pain I was experiencing. The receptionist quickly processed me and escorted me to the first response staff member on duty. After my initial medical condition questioning, I was wheeled into my room for the next several hours. Dr. Moore and NP Torri walked me through all the steps necessary to diagnose my situation with clarity, understanding, and insightfulness. Everything was made to make me comfortable until the labs and scans were reviewed. Fortunately, my condition allowed me to depart the same morning and I found the entire ER experience a saving grace. Everyone I came into contact with was professional, polite, and genuinely cared about my treatment. Thank you for the medical care you provide day-in-day-out! You are a true asset to the community.

Cassi Harper The check-in process was smooth and efficient and the check-in staff were very friendly. The intake nurse was exceptional and we were seen by a doctor in 20 minutes or less from the time of check-in. The nurse, Tina, who had to draw blood, was very personable and did an excellent job.

Diana Smith Dr. Nguyen and her team are excellent! Dr. Nguyen has been my doctor for over 7 years and she is always very thorough and takes time to explain things to you. I love that she is very responsive with messages and helpful. It’s easy to get a routine appointment or a needed urgent visit. Most recently, I ran into issues with getting my medication due to the 2025 changes with my insurance. Dr. Nguyen’s medical assistant, Jenny was great! She looked into my issue and helped me resolve it. She took the time to call the pharmacy and walk me through options. She was very responsive and so helpful. Jenny told me what I needed to do, then once I sent the information to the portal, Amanda took over and helped with the process. They both were so timely with helping me!

Alejandro Williams I was able to get an appointment on the same day I called with no trouble - the receptionists were friendly and efficient, and the whole process was as easy as I could expect. Dr. Park was wonderful - I had only come in for a lingering cold, but he checked everything he needed to and prescribed me some more effective medication to ensure I’d be fine within a few days. He was professional, friendly, and I’m very happy with the service I received. Thank you to the team working here!

Nina V. Although I had flu symptoms, I had a pleasant visit with Dr. Park. He is very friendly, smart, thorough, and he listened & answered all of my questions. He’s also polite. I appreciated his detailed after- visit- summary with the information we discussed because I wouldn’t have remembered most of it. His MA Kindalynn is also friendly and easy to talk to.

Mary Taberner I had an appointment and showed up early and was asked by the receptionist rudely and with hostility, "why arent you getting your annual checkup?" It wasnt any of her business why I was there but that I was there to see a doctor. I know they make more money with the annual checkups but that isn’t my concern. My concern was the unecessary rude attitude given to me.

Layle Ellis Well, it finally happened to me. The poor customer service hit me. Labs were supposed to be sent. And weren’t. Then I was 5 minutes outside of the scheduled appointment time window and was told I needed to reschedule. So I will. But with a different doctor at a whole different group. I really like my doctor. But as long as she works from this office with this same front office staff, it’s a no for me. Please send me a survey Memorial Hermann. I’m letting these ladies have it! Let’s do better.