5 /5 Ebony Sampy: Nurse Practitioner Tim and Nurse Leah were absolutely amazing! Before diagnosing and treating me, Tim took the time to ask about what was going on and what had brought me in. Not only did he ask, but he truly listened. He also explained everything he was doing step by step, ensuring I was completely in the loop throughout my entire care.
Afterward, Leah came in to administer the IV and draw blood. She displayed the same qualities as Tim—patient, empathetic, and caring. She made my first IV experience seamless and stress-free.
Once all the results were back, Tim returned to the room and personally sat with me to thoroughly explained his findings. He went over the aftercare treatment in detail and reassured me that they are always there to help.
Tim and Leah were incredible professionals, especially in an emergency room setting. Overall, my experience at this ER was nothing short of exceptional—the staff was kind, and the facilities were clean.