Memorial Hermann Pearland Hospital Emergency Center - Pearland (TX)

5 /5 Ebony Sampy: Nurse Practitioner Tim and Nurse Leah were absolutely amazing! Before diagnosing and treating me, Tim took the time to ask about what was going on and what had brought me in. Not only did he ask, but he truly listened. He also explained everything he was doing step by step, ensuring I was completely in the loop throughout my entire care. Afterward, Leah came in to administer the IV and draw blood. She displayed the same qualities as Tim—patient, empathetic, and caring. She made my first IV experience seamless and stress-free. Once all the results were back, Tim returned to the room and personally sat with me to thoroughly explained his findings. He went over the aftercare treatment in detail and reassured me that they are always there to help. Tim and Leah were incredible professionals, especially in an emergency room setting. Overall, my experience at this ER was nothing short of exceptional—the staff was kind, and the facilities were clean.

5 /5 David: I arrived at Memorials ER around 6am on a Sunday and unexpectedly found the waiting room empty. This was a blessing for me with the pain I was experiencing. The receptionist quickly processed me and escorted me to the first response staff member on duty. After my initial medical condition questioning, I was wheeled into my room for the next several hours. Dr. Moore and NP Torri walked me through all the steps necessary to diagnose my situation with clarity, understanding, and insightfulness. Everything was made to make me comfortable until the labs and scans were reviewed. Fortunately, my condition allowed me to depart the same morning and I found the entire ER experience a saving grace. Everyone I came into contact with was professional, polite, and genuinely cared about my treatment. Thank you for the medical care you provide day-in-day-out! You are a true asset to the community.

5 /5 Cassi Harper: The check-in process was smooth and efficient and the check-in staff were very friendly. The intake nurse was exceptional and we were seen by a doctor in 20 minutes or less from the time of check-in. The nurse, Tina, who had to draw blood, was very personable and did an excellent job.