Bertha Pickens This weekend, 9/14/24-9/16/24 I took my husband to the ER on Saturday and also had to return on Sunday. I want to say we had the best care by everyone both days. Both ER doctors, Dr. Braxton and Dr Wiggins took very good care of my husband and took time to explain all the things to us. We are very grateful. All the nurses and other stuff were also very nice and helpful. (I dont remember all these names and I dont want to leave anyone out) but Thank you all so much!
Next, he was admitted after a long day on sunday and we went to the 3rd floor. We want a special shout out to Amanda Hardin, one of our nurses on Sunday. She was awesome! All the others were great too but she went above and beyond to answer all our questions and concerns.
Also, a big thank you to Dr Davis for an awesone job on my husbands surgery as it was a late night.
This was definitely not our 1st visit to Baptist but it was one of the best!!
5 /5
Jane Doe Giving this two stars instead of one, because my miserable 5 day stint at this “hospital “ was only made bearable because of the outstanding critical care nurses. I came through the ER with a very high fever, a rash covering my lower extremities, a bad headache and delirium. I can’t even remember much from the ER, but my spouse told me that the staff performed a lumbar puncture on me. This would be the first of three! I was then admitted to critical care where I laid in a state of semi-consciousness for 5 days. In this time I was seen by an infectious disease physician who gave me the run around as to why they couldn’t determine why I was ill. Only that there are “over 4k viruses” and narrowing it down wasn’t going to be possible. My brain had swelled and my optic nerve had burst in one eye, but before I left, they made sure to send someone in to give me a memory test in which I was given the answers when I couldn’t recall. The hospitalist was an absolute joke. She had no clue as to what she should do with me, nor could she answer my husband’s most basic questions regarding my care. My husband had to tell her that my vision was impaired because not once did they bother to ask about my eyesight. So, I was sent home with a prescription for migraine medication and appointments to see the ophthalmologist and follow up with my GP. I highly suggest that, if at all possible, go somewhere else if you need a diagnosis and relevant treatment. Our healthcare is definitely broken in this nation and needs a complete overhaul from the top down. I pray no one else has to suffer as I did and still do from this “condition”. Sadly, I’m probably not alone. Do better for your community, Paducah!!
2 /5
Denny Hobbs took my wife to the ER on sat9/7/24 the took her straight in. everyone from check in was great. they admitted her in the hospital. All the nurses and doctors on the 3rd floor that worked the floor of room 337 was great. from the nurses asst to the nurses and doctors were great. when my wife had a emergency they had everyone in her room within 1to 2 min. respertory was great to.
5 /5
Paula Call My husband lost both legs above the knees two and one-half years ago and is unable to sit up. On September 30, 2024, he was wheezing badly and i suspected he had a UTI. After talking to a VA nurse i called an ambulance and had him taken to Baptist. The VA nurse had told me to be sure and send him by ambulance because of his respiratory problems.
He arrived at about 7:00 p.m., and he was put in a bed in the hallway. I was told he had a UTI but his chest was okay. Around 2:00 a.m. they decided to send him home. Since i cannot see to drive well at night, i went to the hospital in my Altima instead of driving our van. So i asked the nurse to call an ambulance to take him home. Shortly thereafter, the nurse and a man came to the bedside and told is that Medicare will not pay for an ambulance home and that we would be required to pay for it. I explained that this visit was through VA but that we would pay for the ambulance. A little while later the two came back and said they had called Lyon County but they had declined. (I called Lyon County Ambulance Service in the following days to find out why they had declined and was told they never got a call.)
At this point they wanted me to drive home and get my van and his wheelchair and come back and pick him up. I explained that i didnt feel comfortable doing that because i cant see to drive at night. This would have amounted to driving about 100 miles in the dark. Google maps cites a 33-mile distance door to door. I am 76 years old, and my husband is 84.
They asked if there was someone i could call, and i said no. They offered to put him in my car, and i told them i would have no way of getting him out of my car. The man said, “This is not a hotel,” among other nasty comments. I finally told them that i would try to make it home in the dark and would pick him up as soon as it got daylight. As i walked away to do that, the man yelled at me that he was not finished talking with me. I told him i didnt see what was left to discuss, and i left.
I left the hospital at about 2:30 a.m. I think i finally got to sleep at 4:00 a.m. and was awakened at 6:00 a.m. by a phone call from the man. He asked when i was coming to pick up my husband and i again told him i would come when there was light. It was still dark outside. He then told me that he was going to call Adult Protective Services because i had abandoned my husband. He reiterated that they were not a hotel. I asked him why he was being so nasty to me. We had a very unpleasant conversation, and i hung up.
When i picked up my husband a little after 7:00 a.m. he told me that no one would help him in the time i was gone, including just handing him a urinal. He was sopping wet.
I called and talked to a representative of the hospital about their treatment of us and was told i would hear from the hospital. I have heard nothing. I dont want to believe that the persons running the hospital would approve of how i was talked to but have nothing to indicate differently.
1 /5