D Lori (Txtatertot210) Ive just started coming here. Dr Santillan & staff are amazing& sweet & comfort me in knowing I have great care ahead.
5 /5
Loving and Living I recently had 3 surgeries in one month and was told that if everything was ok my primary doctor would let me know and if he was correct about my diagnosis that I would receive a call from the office. My home nurse was here at my residence and we missed the call. I called back and spoke with the RUDEST individual that I have ever come in contact with. Because I have a very long name at times they dont have it correct. I only asked her if she could look it up a different way. She then said that I wasnt a patient and not at all in the system so she couldnt do anything for me. I then politely asked if I could speak with someone else and was asked who I advised her that I would like to speak with an office manager and she stated that they have over forty physicians and wouldnt go any further. I asked once again to speak with someone else and she literally hung up the phone in my face. I tried calling back and she hung up on me again. What she doesnt know is that my sister is ALSO a physician as well. And we WILL have a conversation with the physicians in this practice. If it happened to me ( a medical professional) it could easily happen to someone else. Our healthcare system is flawed because of individuals like this. I didnt call McDonalds I called an oncology office. Let that sink in.
1 /5
Jenny Pawlak Im not even positive I had cancer! I went to stric for a biopsy which was the most excruciating pain Ive ever had and they said I was positive, had surgery on my neck and the ENT said not a trace of cancer cells, so when I went to ST oncology,they assured me they I did have cancer! Well, the first question I had was "Are my teeth going to be ok"? Dr. Suzuki assured me yes.Dr. Aluri is aloof and doesnt listen to what you have to say, hes only good for prescriptions. Well, needless to say,I was a happy person prior to Chemo/Radiation, a year to the day Ive had neuropathy,a bleeding ulcer,full historectomy and almost full teeth loss so before you trust them,make sure there is no alternate! Im 60 and really took care of my teeth, the oncology wants their money but are they going to pay for all my dental work!!! Im so sad,distraut,angry! Never felt as o much animosity in my entire life!
2 /5
Caroline Smith My husband started going to Dr. Asti about 6 months ago and it has been a nightmare ever since. The office NEVER returns his calls (after he called them 12 times in one day) It is impossible to get anyone to call you back. Then today, he went to his appointment, only to be told they dont have him down for an appointment today! We live an hour away and he went all the way over there for nothing. So done with this provider and their HORRIBLE office staff!!
1 /5
D Lori (Txtatertot210) Ive just started coming here. Dr Santillan & staff are amazing& sweet & comfort me in knowing I have great care ahead.
5 /5