The Best 20 highly rated medical facilities near Alice, TX

Martyn Hafley I would like to extend the highest praise to Rossalynn Green, Jasmine, Perez, and the regency team. They went above and beyond to help my mother, secure her Medicaid coverage. They were extremely responsive, knowledgeable, courteous, and understanding during this difficult situation with my mother. I am truly grateful and will always be so.

Johnny McNair I am very grateful that I worked with Gloria Salazar in the process of applying for Medicaid for my mother. Gloria was extremely professional and made the experience streamlined from beginning to completion because of her expertise and knowledge of doing things correctly. She also cares about the people she is working with, and ensures they receive the best help available. I would highly recommend her services to anyone.

David Vainwright Dekaye Smith was assigned to help with our case in regards to my mother. She was completely knowledgeable of all of the ins and outs of this sometimes complicated process and patiently walked me through each step to get all of our documentation in order. She was very responsive to each and every request for explanation of a particular aspect of the process in a timely manner. It’s not all pleasant things to discuss and figure out but she was calm and focused and explained things completely. I am very happy she was the person I had to engage with in this process. .Thank you Dekaye!

E Brooks Regency core values of trust, honesty, excellence, compassion, respect, wellness and nurturing are demonstrated daily within the Medicaid Eligibility Progress Department by Rossalynn Green. She specifically demonstrates the core value “excellence” Rossalynn is always willing to help her teammates, our BOMs the residents and families. Rossalynn will go the extra mile for the Regency families and residents to ensure our residents obtain Medicaid to cover the cost of their nursing stay. As a result Rossalynn has received thank you cards from families so grateful for her help, and she receives continuous accolades from her teammates.

Dennis Perkins I very pleased to work with the two ladies Floyd and Green. They were very helpful in trying to get my wife approved for medicade. Enjoyed them as they kept me updated all the time what they needed to get her approved and their long hours they spent each day working on approval for medicade.

Brian Purefoy Doc Ramsey is a great doctor with great core values. She will truly listen to what you have going on in life and cares about what you have to say. She is one of the most down to earth doctors I have had the pleasure of meeting. Our family will be using her for hopefully years to come. I will also be referring my employees to this doctor as well.

Loren Bryant Dr. Ramsey is one of the most complete, knowledgeable and caring physicians I have ever known and I come from a background of training in the medical environment. There are few physicians who have the ability and take the time to know her patient. She is exceptional.

RC Outdoors Dr. Ramsey is a great doctor, the only thing they need to work on is follow through after the appointment. If they say they are going to call you for something, they never will. I have called several times, talked to an unfriendly nurse and never get callbacks. This has been going on for years!!

Weza K Heard the doctor was very good but doesn’t mean her front desk people are. Called trying to set up an appointment and the front desk lady acted like she didn’t want to help and was suppose to call me back in regards to everything and never did and was rude about my insurance. Online it says my insurance was in network with dr. Ramsey and they were accepting new patients so I did what anyone would do and try to set up an appointment to get the run around and for the front desk lady to tell me they don’t except United healthcare when in fact they do, I called back the following day today since I never got my call back to be told they weren’t accepting new patients. Maybe y’all should update it online so people don’t waste their time trying to be seen if that’s the case.

Jefferson Lee Experience I havent been to the doctor in a long time. Back when Mr Dr Ramsey owned it was the last.... and i was extremely nervous(i was also going in concerning anxiety..so makes sense) and her... Incuding her wonderful staff are the nicest and most helpful people In the profession. I wont go to anybody else.

Pablo R. Ramirez I like it

joe The front desk lady spent most of her time on personal phone calls leaving patients standing there so long that they eventually walked out.

Vikki Cantu I have been coming here for years. I had a stroke in the office and I was cared for promptly. Im secure here.

Peggy Williams Tired of the zoom calls and not face to face. They were suppose to refer me to a specialist in Houston but have not heard back. When you call the office you get answering machines and never get a call back

Butterfly Cruz Front desk lacks phone etiquette. They need to understand, and learn to be patient with their patients, especially with your elderly. What if it was your mom or grandparents. Please hire people that actually care for the job and not only for the money. Some lack empathy! They say “ will call right back”, and they actually don’t.

Linda McCravy Please ensure your loved one has someone who inquires about their health. Be a voice for them.

Elia Garcia My hubby not feeling well today Easter Sunday so took him to the Wellmed Clinic on Morgan St. Dr. Turner and his staff were so wonderful. Dr. Turner was so caring and had the best bedside manners that Ive encountered in a while. Thank you so much to each and everyone of you.

Evangelina Martinez This place is excellent place to your health care needs Staff was friendly & very helpful. Nurses are exceptional & very caring. PA & Dr. have my health care needs in check. I felt comfortable & I had no worries.

brandon campbell Very nice staff and doctors. I have been gone awhile and when I came in for a visit after hours when I was sick they remembered me and did there best to get me an appointment when they dont usually do that. They also did blood work and a urine sample for kidney function that evening so I wouldnt need to worry about it the morning of the appointment which was honestly very nice of them. I tend to have issues sleeping at night so I dont get to sleep till between 2am-11am. This staff has also been very helpful with my meds and getting them in a timely manner and making sure my insurance covers my medication. Medications are super expensive when they are not covered by insurance unfortunately.

Jose Rodriguez He is always good to me, and his staff is awesome. Dr. Lopez will tell you how it is and that is what is needed. He doesn’t hold back because he cares and wants you to take initiative for yourself. He is the best Dr. I have ever had he is definitely the last of the breed you would call real!!

jason rhoades I would rather eat glass than EVER go to this quack again. He so poorly misdiagnosed, as is his MO, that I spent 20+ years believing his diagnosis and not seeking a second opinion…. Guess what happened? I got a 2nd opinion, had a 45 minute surgery and am PERFECT afterwards. Alex Lopez, Quak,md, should have his license revoked.

Jaclyn Gonzalez Dr. Lopez has always been funny, nice, caring, and intelligent. His staff are extremely kind and courteous. Thank you for all your hard work.

Zhou Jin Dong My dad had a stroke and is recovering. He needs a general doctor to see him and get him an update on his health so that we can apply for the medication he needs and also benefits. He had him apply for new patient and was told to wait 2 days to get back. We waited a whole week and we got no information. So I called and they say his application was denied. They said the doctor denied his application and he doesnt need to give a reason? The nurse was rude as other reviewers said. Laughing as I was asking for status of the application.

Jason Alvarado Front desk is very unprofessional. Requesting information turns into a ridiculous game. Ive had this issue several times.

Irene Barnett I came by ambulance from home, due to high blood sugar and dehydration! My dr was awesome! So thoughtful and thorough! After he checked me and started a drip to correct my dehydration, he brought me a sandwich, because I was hungry late in the night! Thank you Dr Sandau!

Maria Flores I go to this hospital whenever I have a need and each time I go I receive exceptional care with this last visit being no exception. The staff and doctors were caring, respectful, work very hard, and gave me the care I needed to get better. I appreciate that kind of care! Thank you to all who have been instrumental in my care!

Michelle The staff refuses to listen to you when you explain your pain and problems. They lie when they are negligent to cover their butts from lawsuits. I’m dealing with permanent damage in my foot because instead of listening to me they tried telling me I had sprain my foot and I continued to repeatedly injure it trying to walk with the gauze not medical boot which is what I needed for my broken foot and a year later I suffer daily with constant pain. When going for blood transfusion they forgot to hook me up to the blood and it spilled all over the floor and instead of owning up to their mistake they straight up lied and claim they checked on me and noticed a “small” spill of blood and cleaned it up. When what actually happened was 2 hours after setting up the unit they left and never bothered hooking it up to my iv instead I woke up noticed and had to call them to make them aware. 2 hours releases about half the unit but they won’t admit that instead they changed the times and pretended I was lying or wrong and they did nothing wrong. This hospital let my fathers uncle have skin cancer for 4 years because they refused to listen to my mom and test for it she had to go to a hospital in another city where they listened and confirmed skin cancer. Alice hospital is the worst place to go for medical care and it’s the only option for those who cannot go out of town so it’s sad that they will not step up and do better. Joining medical career to damage patient’s livelihood and then denying doing so is just horrible. If you value your life never go to this hospital with serious conditions because they will likely leave you worse than how you went in.

Michael Morris I have no idea why these people are still pushing an ineffective and dangerous vaccine, attempting to institute failed policies by trying to force people to wear a mask that are completely healthy, or putting on display their poor customer service actions. Guess its time to change doctor offices again. Funny though, never actually once saw a doctor at this place. Just sheep and minions.

William Kelley The nurses and Drs are always so nice

Marisol Ramos Since Dr Diaz has left this Well Med that took over are to be very unorganized n have a lot of issues with my medicines etc.

Noe Silguero Keep calling to make an appointment for Dr. Elizondo and keep getting told its full to call back at a later time. Cant keep calling back and having the same thing said to me over and over. A patient can die waiting for an appointment. Not all but some of the staff dont seem to care either.

Barbara Royal I currently have a family member in this facility for 8 days. Still no plan of care established and no communication. When asking questions you get blame others or crickets. PLEASE do not take family there.

John Porter Angels work here.

Lola Dorsett-Reyna I had Excellent Care, starting with the ER Staff, they were VERY CARING, EFFICIENT!! They were very busy that day, but got me to a room to be seen quickly! Thank you to all of Them on shift that day!! Med Surg Nurses, Hospitalist, were also GREAT! And then there’s the Radiology Staff….TOP NOTCH!! Would recommend Christus Spohn Alice to EVERYONE!!!

Cammy Canales Efficient and friendly staff makes the hospital stay a good experience. No complaints from my husband, who was the patient. The cafeteria good is excellent.

Michelle They ruined my broken foot claiming it was only sprained when it was in fact broken. They forgot to hook me back up to an iv and let the blood spill all over floor for 2 hours. Some of the employees can be nice but when they wont actually do anything that helps you it doesnt matter. I will likely end up with more permanent damage because Ive got untreated nerve pains going over a month. My dads uncle was left with skin cancer untreated for 4 years because they would not test no matter how much my mom told them to. If you want to risk dying here then sure visit for life threatening situations. If you dont want to die though go somewhere else.

Matthew Vela I recently had an experience at the hospital in Alice, Texas, that left me deeply impressed and grateful. My daughter was unfortunately attacked by a dog, sustaining two significant bites to her stomach and face. From the moment we arrived, the level of care and concern exhibited by the staff was truly remarkable. Each staff member we encountered radiated a genuine level of empathy and reassurance, which immediately helped alleviate our anxiety. They wasted no time in attending to my daughter’s injuries, demonstrating both efficiency and compassion. The medical team, in particular, went above and beyond to provide the best possible care. Their expertise and skill were evident as they tended to my daughter’s wounds with precision and care. Not only did they address her physical injuries, but they also took the time to explain each step of the treatment process, ensuring that we felt informed and supported every step of the way. Moreover, their bedside manner was exemplary. They showed incredible patience and kindness towards my daughter, helping to ease her pain and fear during what was undoubtedly a traumatic experience for her. Overall, the care provided by the hospital, exceeded my expectations in every way. I am immensely grateful to the doctors and staff who played a crucial role in ensuring my daughter’s well-being. Their professionalism, compassion, and dedication have left a lasting impression on our family, and for that, we are incredibly thankful.

ME Tur I wish I didn’t have to give this hell hole a single star. I have never been more upset in my entire life than I have after experiencing the care from this “hospital.” An emergency room doctor who admitted that the hospital has no neurology capabilities told me that my loved one had an EXTREMELY LOW CHANCE OF RECOVERY or even SURVIVAL!!!! I immediately requested a transfer out of this facility and after a CERTIFIED NEUROLOGIST examined my loved one, he informed me that everything is going to be okay. Why in the world would you tell someone that it is a lost cause and I need to consider a long term care facility for my loved one? In my eyes this is medical negligence. You’d be better off throwing your patient or yourself in a ditch than receiving “care” at this facility.

María Elisa Huffman The office experience was really good. The receptionist was friendly and efficient, the MA/nurse was thorough and kind, NP Parra was amazing and made me feel comfortable right away at my first visit. I left feeling confident I will receive great care there. Then I went to the lab. That was a whole other story. Reception was rude, dismissive, unhelpful…. The wait was long (an hour +) but that’s expected for a large practice. The pleb was efficient and the actual draw went quickly and well. Hopefully I won’t have to go to the lab very often or I can choose an outside lab.

Theresa P I’m baffled by the low ratings of this clinic. I’ve had no problems with this clinic..other than parking can sometimes be difficult..but that’s beside the point. The staff members are friendly, they get patients checked in quickly, and my appointments have not been longer than a typical appointment at any facility. Pretty fast, actually. I do use the MyChart app to make appointments and to send message to the clinic. Definitely helps with my needs being answered quickly. My family sees Dr. Petrikas. He’s a great doctor and takes time to listen and explain everything we need to know. My family is happy with his service and the entire clinic staff.

Bernice Rubio I booked an appointment to establish my daughter with a doctor within the Christus Health Plan. Our appt was with to be with Angela B. but she was seen by Doctor Minh Nguyen, MD. Most the visit was about how did she get in to see him, if we have a family member that works in the office that got her in because he is a very busy man. Meaning my daughters health was not of importance. She explained, ask your office reps, my appt was with Angela, our confirmation stated also it was Dr. Nguyen, but we thought it was for billing purposes, because they even had us call our insurance to change the provider name in order for the visit to be cover, it could not be under a NP. So we got no answers to health issues but mainly a reprimand for somehow getting in to see him.

Hadi Kooshiar I visited Christus Trinity Clinic on July 29, 2023, for an appointment with Dr. R. J. D. (MD - Family Medicine), a non-specialist provider. As a Blue Cross Blue Shield (BCBS) member, my copay for non-specialist visits is $20, which I paid at the time of my appointment. However, a week later, I received a bill demanding an additional $10, claiming I had seen a specialist. Upon investigation, I discovered that the clinic inaccurately reported my visit to BCBS, stating that I had seen Dr. G. L. (DO, MS), a primary care sports medicine doctor whom I never consulted. Despite multiple attempts to correct this with Christus’s business office, I was repeatedly told, “We will review it,” yet no resolution followed. Instead of addressing their misreporting, they escalated the case to collections, subjecting me to daily calls and numerous letters. Repeated efforts to contact the clinic’s office manager were ignored. Rather than acknowledging their mistake, Christus overcharged me and falsely reported my visit to my insurance provider. This conduct raises concerns about billing integrity and patient rights. Patients should be aware of potential billing errors at this clinic. If faced with similar issues, I strongly advise keeping detailed records, contacting your insurance provider directly, and seeking legal advice if necessary.

Alan Nabors My Family Practitioner is Danielle Beyleu APRN, MSN, FNP-C. On the morning of October 30 my wife & I were in the waiting room. I was there for an appointment to obtain a referral to a Cardiologist for arrhythmia. I was feeling bad before we left home. Shortly BEFORE my appointment time, I was overcome by waves of light headedness & heat, along with a racing, hard pounding heart. My wife notified the front desk and I was instantly in a wheel chair to a treatment room. Once in the room, it felt like I was literally swarmed by Danielle Beyleu and the people with her. There was no screaming, yelling indecision, or panic … what was happening was a group of highly educated & trained professionals took charge of the situation and without hesitation executed their training … treating my immediate life threatening issues while (it seems) others were prepping me for CCFD transport and arrival at ER. I feel I my time as Submariner gives me a bit of insight into how fear, panic, & stress are overcome by education, professionalism & training , which was clearly on display at your clinic that morning. There is absolutely no doubt in my mind that had this event not occurred in your waiting room and/or had every single person who came to my aid that morning not been as professional & well trained as they were, it’s highly likely that I would have suffered irreparable damage to my brain or my heart or death. My family & I will be forever grateful

AC Cavazos Sad, still not accepting patients in office. My mom is 86 has to have her pace maker checked and cleaned, way over due, but they want to have a virtual call. I asked why iare they not seeing patients in office? Her answer, its his preference Wow, we had to change doctors and found one in Laredo since my parents live in Feer and wont move close to relatives on a larger city.

Erica Williams I called several times and got no answer every time I called. Where is the staff?