5 /5 Matthew Vela: I recently had an experience at the hospital in Alice, Texas, that left me deeply impressed and grateful. My daughter was unfortunately attacked by a dog, sustaining two significant bites to her stomach and face. From the moment we arrived, the level of care and concern exhibited by the staff was truly remarkable.
Each staff member we encountered radiated a genuine level of empathy and reassurance, which immediately helped alleviate our anxiety. They wasted no time in attending to my daughter’s injuries, demonstrating both efficiency and compassion.
The medical team, in particular, went above and beyond to provide the best possible care. Their expertise and skill were evident as they tended to my daughter’s wounds with precision and care. Not only did they address her physical injuries, but they also took the time to explain each step of the treatment process, ensuring that we felt informed and supported every step of the way.
Moreover, their bedside manner was exemplary. They showed incredible patience and kindness towards my daughter, helping to ease her pain and fear during what was undoubtedly a traumatic experience for her.
Overall, the care provided by the hospital, exceeded my expectations in every way. I am immensely grateful to the doctors and staff who played a crucial role in ensuring my daughter’s well-being. Their professionalism, compassion, and dedication have left a lasting impression on our family, and for that, we are incredibly thankful.