5 /5 Faaron Saunders: Outstanding Experience!
If you live in Bastrop and need emergency care, Ally Medical is the place to go. After a possible broken ankle from a pickleball injury, we first went to Ascension Seton ER (staff was friendly but lobby was filled with people) and waited over two hours.
Frustrated, we decided to leave and headed to Ally Medicalāand weāre so glad we did!
From the moment we walked in, the experience was exceptional. Sonja at the front desk was welcoming and efficient. We were in a room in under ten minutes. Thank you to ER tech Shelby for the quick pain relief, and to X-ray tech Daniel for completing the imaging within 45 minutes. Dr. Hatfield provided a clear medical plan, and we were out the door in under two hours!
Nurse Danny was compassionate and thorough, ensuring the ankle was wrapped properly and providing crutches with care. The facility was not only efficient but also considerateāoffering coffee and snacks, which was much appreciated since we missed dinner.
Compared to our experience at Ascension, Ally Medical exceeded all expectations. If you need emergency care, donāt hesitateāgo to Ally Medical.