5 /5 Deime Castelan: I had been searching for months to find a doctor who would accept my father as a new patient. After reaching out to a primary care doctor in Lockhart and receiving a refusal, I came across Dr. Mohandas website and decided to give it a try. While I don’t recall the name of the first person I spoke with, but recall they were very friendly and helpful, explaining the entire process for getting my father in to see the doctor.
Over the next month, we worked on gathering the necessary paperwork from my father’s various specialists. Once we had everything completed, I called the clinic again and spoke with Celia, who was extremely patient, kind, and informative. She walked me through the next steps, helped and answered our insurance questions.
When my father went to drop off his paperwork, the staff was very accommodating and kind to him. At that time, there were no available appointments, but Celia assured me that she would notify us if any openings came up due to cancellations. A few weeks later, she followed through and called to offer an appointment for the very next day, which we gratefully accepted.
My father attended his appointment the following day and was very pleased with the experience. He mentioned how knowledgeable Dr. Mohandas was, how clearly the doctor communicated, and how welcomed he felt. Given my fathers serious health conditions, including cancer and kidney failure, the compassionate and professional care he received was invaluable.
I’m leaving this review to express my deep appreciation for the entire team at the clinic—from the front office staff to Dr. Mohandas. Their excellent service and dedication made a significant difference for my father.