5 /5 Christian Acevedo: Im surprised to see some negative reviews regarding the office staff because Ive been going to this practice/location since September 2021 and have not really had any bad experiences with them. Theyve always been kind in person. Over the phone I feel like some of them can be short or seem rushed but I also assume the phone is constantly ringing so theyre just trying to get everyone helped as quickly as possible.
I dont know who the referral coordinator is, but theyre incredible. My insurance requires referrals for specialists and Im grateful this office allows you to call and share what specialist youre trying to see and for what reason and the referral is processed within less than 48 hours. When they expire, a simple call noting it needs to be renewed is all I need and bam.
Ive been seen Ashley Bubb, NP and shes got a great bedside manner and, I believe, genuinely cares about your wellbeing and health. I usually only visit for my annual, but this year Ive had to visit several times and have had the chance to experience how she practices more and more and Im very happy. Shes receptive and willing to work with your requests but also notes any issues or things that could potentially interfere. Her nurse, Abby, is also incredibly kind and shows a genuine interest in what brings you to the office that day.
