5 /5 Robert Marks: I had the misfortune of needing Albert’s services on two separate occasions. I know, couldn’t both problems occurr at the same time so I’d only have to pay for one service call? The first problem was a stuffed toilet on our Class A Bounder. Albert was too busy to come personally but he didn’t want us to have to wait until he was free so he sent his brother-in-law with a hand crank snake to fix our problem and for that we were most grateful. The second problem occurred a couple of days later when we lost our shore power. Albert offered to come on a Sunday, after attending church services and we told him that while we appreciated his wanting to come on a Sunday, but that he should enjoy his day with his family. He came on Monday and, IMMEDIATELY, diagnosed our problem; something I would have never figured out in a thousand years lol. Our ground, where the shore power connects to the coach, shorted out. He merely cut the wires and reconnected the wires and we were back in business. Albert is not only EXTREMELY knowledgeable about all types of RV’s, but he is also most friendly and personable as well. A neighbor of ours at the campground had an issue with their toilet and I watched Albert cut one of his tools so that he could create a makeshift way for them to flush their electric toilet until he could order the correct part for them. His SOP seems to go above and beyond to help his customers, something that is so rare in todays world. Obviously, as you can see, I can’t say enough good things about him. If you have the misfortune of needing repairs to your RV and you don’t call Albert, you’re making a big mistake.