5 /5 Karissa Smith: These techs are so great! Justin is such a perfectionist when it comes to my nail shape/texture/smoothness, and Kim is so kind and easy to talk to. They make the whole process so lovely, even when I ask for weird things like a nonstandard shape or every nail a different color, and I’m allergic to gel so I always have to get dip which is a mess, but they’re always so gracious to do what I envision.