Fifth Gear Automotive - Frisco - Frisco (TX)

5 /5 Meital Dor: I had a truly great experience. The team of Fifth Gear Automotive was attentive, professional, and communicated every detail clearly throughout the process. Luke, Chris, and Jack took the time to explain the issues with my car thoroughly and honestly, making sure I understood exactly what was going on, and never pushed for any unnecessary treatments. I was referred to this place and was told they perform a thorough, multi-angle inspection, similar to what youd expect at a certified dealership, but without the inflated prices. Im glad I followed that recommendation. The Uber shuttle service they provided was incredibly helpful and efficient, making the whole experience much more convenient. I truly felt my car was in good hands, they stayed in touch regularly, kept me updated every step of the way, and even followed up a few days after I got my car back to make sure everything was still running smoothly. It’s rare to find this level of honesty, transparency, and service all in one place. Thank you all!

5 /5 Stephen W: I recently had my vehicle serviced at Fifth Gear Automotive-Frisco, and I couldn’t be more impressed with the service I received! The staff was friendly, professional, and eager to help. They took the time to listen to my concerns, thoroughly inspected my car, and explained everything in a way that was easy to understand. They even provide pick up and drop off service! The mechanics at Fifth Gear are clearly experts in their field. They diagnosed the issue quickly and had my car running smoothly in no time. Not only was the repair done efficiently, but the pricing was also fair and transparent—no hidden fees or unnecessary upsells. What really stood out was their commitment to customer satisfaction. They went above and beyond to ensure my car was in top condition. It’s rare to find a shop that combines skill, honesty, and great customer service, but Fifth Gear does just that. I highly recommend Fifth Gear Automotive -Frisco to anyone in need of reliable auto repairs. They have earned my trust, and I will definitely be returning for any future maintenance or repairs. Five stars all the way!

5 /5 Nicole Hanson: I got my brakes fixed here and they provided a ride to and from my house and was very clear with the process! They always run a diagnostic test every time you turn your car in Which is a plus for me! Very nice guys, and very sufficient in their work!

5 /5 Dave Chase: This place is AWESOME! Jake is so friendly. From the time I called to drop off my car and have the repairs done, to the home delivery. He even had one of their porters take me to work. He called with updates and the pictures in the report he send were very helpful. "I" got to pick what repairs I wanted done with no pressure or up selling. Even paid over my phone. Repairs happened fast and they even washed it before they dropped it off. WHO DOES THAT? So nice to find an honest shop that puts the customer first. If you live in the Frisco area and need any kind of auto service done I highly recommend calling Jake at Fifth Gear. 10/10

5 /5 Dipal Sheth: Jake gave me an honest second opinion that saved me a huge repair bill. After the dealership told me I needed to replace the entire lower control arm for minor damage, I reached out to Jake. He took the time to review quickly, reassured me the repair wasn’t necessary. I really appreciate his integrity and professionalism. From now on, this is the only place I’ll be going for service. Highly recommended!