Freedom Urgent Care - Killeen - Killeen (TX)

5 /5 April Khan: it is extremely important to understand the mindset that a patient comes in with during an acute emergency. Anxiety, forgetfulness and fidgeting are common place amongst people who are experiencing a health emergency. However, as a person who works in medicine, I can tell you that physicians aren’t always patient when a patient comes in displaying these behaviors. They often rush them, which contributes to the nervousness, and to be honest, it doesn’t give the patient a good view of the facility. Freedom Urgent Care is in a different caliber altogether. They are understanding and meet their patients at their level. They don’t talk over you or at you, they talk to you and the conversation goes both ways. Not only did I get a diagnosis and feel much better after leaving, but I also received information regarding a completely different diagnosis that I hadn’t had leads on in years! This is truly a wonderful place to be seen for anybody who lives in the Killeen area.

4 /5 Ruthie Graham: My waiting room experience was typical for an Urgent Care. Best to have an appointment or check in before you go! The staff however was amazing. Very friendly and helpful. Once I got back to a room it went by very fast. The care team was amazing and the Dr was awesome.

5 /5 Corliss: Freedom Urgent Care is awesome! I went in yesterday for a small lump on my neck. Every one I came in contact with from Samantha, Hannah and the Nurse Practitioner Velda was very friendly. Samantha checked me in and was courteous and let all of the patients know when they were next and how long their wait might be. My medical assistant Hannah was so nice and so professional when she called me back to triage me, and finally Instead of trying to push a procedure on me the Nurse Practitioner Velda wanted to try antibiotics first. I am on my second day of antibiotics and I think the lump seems to be getting smaller. Great job Freedom Urgent Care, I wish I could get my primary care there because that was the best experience I have had in a very long time with medical professionals.